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I have taken over a website from another website developer. I need to update the Enfold template but I don’t have any knowledge of the license for the template. The owner of the website knows nothing about it either. I tried the owner’s email but it said it wasn’t recognized.
Hey Ken Davison,
Sorry for the late reply, I have taken a look at your site and see that it is quite old, Enfold Version: 3.2.3, and you are using WordPress v5.1.1
It sounds like the old owner doesn’t have access to the Theme Forest account to update the theme, nor do you. I would recommend purchasing a license here which will allow you to update the theme and get up to a year of support for only a little more, look for the “Extend support to 12 months” check box, which is a great value.
You can then login to the support forum and we can assist with your updates and issues for the next year.
Thank you we look forward to assisting you.Best regards,
Mike
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