Enabling reCAPTCHA

Hi Ismael –
Thanks for the quick reply. Yes, I did have the cookie consent message enabled, but your comment prompted me to try deleting the cookies on my browser, and that worked. However, by experimenting with different ways of accessing the site, I found that this only works if the user accepts cookies after reCAPTCHA is enabled and before opening the contact form – if you navigate to the contact form and then accept cookies, or if you accepted cookies in a previous visit before I added reCAPTCHA then the form stays deactivated and can’t be reactivated without clearing cookies. I suspect that most users who experience that probably won’t have the knowledge or patience to delete their cookies and return to the home page before accessing the contact form, so it’s not a great solution from my point of view. Is there some combination of settings that would allow the form to be activated, regardless of the order in which the user accepts cookies and accesses the form?

Ok, that’s good to know about – thank you. It doesn’t fully resolve my issue, though, because anyone who’s visited the site and accepted cookies in the past will still get the “form deactivated” message, with no option to re-accept cookies and refresh the page. For those visitors, I’d have to put some text on the page to say that if they see that message, they should delete their cookies and try again, which wouldn’t look great and would no doubt put off most people from using the contact form. Is there any other way around this?