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  • September 13, 2018 at 9:35 pm #1009658
    sbukofsky1

    Hello,

    It appears that a text field I’m trying to edit keeps coming up empty, yet there’s content shown on the site and prior to clicking in.

    Any solution to this?

    Thanks!

    September 14, 2018 at 5:22 am #1009795
    Ismael

    Hey sbukofsky1,

    Thank you for using Enfold.

    Is the content long, and did you add any html tags to it? Please make sure that every html tags are closed properly because unclosed tags could break the layout builder. Try to set the builder to debug mode and then check if there are any unclosed html tags inside the text block.

    // https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode

    Best regards,
    Ismael

    September 14, 2018 at 6:24 pm #1009920
    sbukofsky1

    Hey Ismael,

    Thank you for getting back to me. I do not currently have a child theme setup (I believe). Anywhere else I can add that code?

    -Sam

    September 15, 2018 at 9:21 am #1010039
    Rikard

    Hi Sam,

    Where exactly can we see and reproduce the problem? If we need to access the backend then please post admin login details in private.

    Best regards,
    Rikard

    September 17, 2018 at 2:56 pm #1010785
    sbukofsky1
    This reply has been marked as private.
    September 17, 2018 at 6:56 pm #1010920
    Jordan Shannon

    Hi,

    That is quite odd. Have you tried copying over one of the other working, editable text columns and then replacing the text?

    Best regards,
    Jordan Shannon

    September 17, 2018 at 7:47 pm #1010937
    sbukofsky1

    Hey Jordan,

    That’s what I did. A simple solution I definitely overlooked. Not sure what caused the issue, but no worries.

    Thanks!

    -Sam

    September 17, 2018 at 7:54 pm #1010940
    Jordan Shannon

    Hi,

    I’m glad this was able to work. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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