Viewing 6 posts - 1 through 6 (of 6 total)
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  • April 12, 2018 at 3:09 pm #940996
    JEREMY
    Guest

    I know this is not the right channel for technical support, but I need HELP IMMEDIATELY and I don’t have time to sift through a forum of posts. I just updated the ENFOLD theme and now my website returns this fatal error:

    Fatal error: Can’t use function return value in write context in /home/content/51/9444251/html/wp-content/themes/enfold/header.php on line 6

    PLEASE, PLEASE, PLEASE HELP OR GET ME TO SOMEONE WHO CAN. I APOLOGIZE FOR THE HYSTERIA, BUT THIS IS A BUSINESS WEBSITE AND IT’S AN EMERGENCY!!!!!!!!!!!!!!!!!!!!!!

    website address: http://wppac.com

    April 12, 2018 at 3:20 pm #941003
    Yigit

    Hi,

    Sorry for the inconvenience! Issue occurs on servers running PHP versions older than 5.6. You can either upgrade your PHP version to minimum 5.6 and preferably to 7.x or replace /wp-content/themes/enfold/header.php file with this one – https://www.dropbox.com/s/r389b5x4ippscyn/header.php?dl=0 to bring up backwards compatibility with older PHP versions.

    If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum.

    Best regards,
    Yigit

    April 12, 2018 at 3:26 pm #941006
    jqdirector

    Thank you for your quick response. Our site is hosted by GoDaddy (which I can’t stand). THEY would have to update the server, yes? Please know that I am not very knowledgeable about backend technical issues and need patience and help to resolve.

    I haven’t a clue how to do this:

    replace /wp-content/themes/enfold/header.php file with this one – https://www.dropbox.com/s/r389b5x4ippscyn/header.php?dl=0 to bring up backwards compatibility with older PHP versions.

    But this seems like the best fix to resolve immediately.

    PLEASE HELP! Once I get going, I catch on fairly quickly. I apologize, you may have to take me through the process step by step. I’m so sorry.

    Thank you in advance, Yigit.

    April 12, 2018 at 3:42 pm #941011
    Yigit

    Hey,

    Please post FTP logins here privately so we can replace the file for you :)

    Cheers!
    Yigit

    April 12, 2018 at 3:51 pm #941017
    jqdirector

    I actually figured it out!!!!!!!!!!!!!!!!!!!! I just copied and pasted the new file into the header.php section, updated the file and it worked!!!!!!!!! I can’t believe it! I should have more confidence in my ability :)

    Again…my apologies for the hysteria. You were EXTREMELY helpful to provide me with the quickest resolution possible and I couldn’t be more thankful. You should be promoted! …or get a raise!

    Thank you VERY MUCH.

    Jeremy

    April 12, 2018 at 5:15 pm #941048
    Yigit

    Hi,

    Glad you figured it out! :)

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

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  • The topic ‘EMERGENCY…..PLEASE HELP!!!!!!!!!!!!! ENFOLD UPDATE FAILED. BUSINESS WEBSITE DOWN. PLEASE HELP.’ is closed to new replies.