Viewing 8 posts - 1 through 8 (of 8 total)
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  • June 16, 2021 at 11:38 am #1305965
    hooman80

    Hi team,
    we launch our website yesterday and today my client said contact forms in home page and contact page don’t work on their iphone and ipad. they cannot type anything in the input boxes. I have an Android phone and it’s not an issue there.

    Bests,

    June 18, 2021 at 5:28 am #1306277
    Nikko

    Hi hooman80,

    Can you create a staging site for us? so we can try to troubleshoot and isolate the issue without disrupting your live site.

    Best regards,
    Nikko

    June 19, 2021 at 2:33 pm #1306508
    hooman80

    Hi Nikko,
    Thanks for your respond. Please let me know how can I create a staging site.

    Thanks

    June 21, 2021 at 4:51 am #1306640
    Nikko

    Hi hooman80,

    I apologize for the delayed response.
    Please follow the instruction in this article: https://themeisle.com/blog/wordpress-staging-site/

    Best regards,
    Nikko

    June 21, 2021 at 2:13 pm #1306734
    hooman80

    Hi Nikko,

    Thanks for the link. Please find the staging file detail in Private.

    Bests;

    June 22, 2021 at 2:19 pm #1306942
    Yigit

    Hi,

    Login credentials did not work for me. Could you please check them once again?

    Best regards,
    Yigit

    June 22, 2021 at 5:26 pm #1307004
    hooman80

    Hi Yigit,

    Thanks for coming back to me. I don’t know why it didn’t work for you. I checked the staging site and it was fine. do you have problem with user and password or the website link? Please check the links in private and let me know if they don’t work again.

    Thanks

    June 23, 2021 at 1:32 pm #1307151
    Yigit

    Hi,

    Following code in Quick CSS field was causing the issue

    *{
  -webkit-user-select: none !important;
}

    I commented it out and cleared the cache and that helped.

    Please review your website :)

    Best regards,
    Yigit

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