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Viewing 14 posts - 1 through 14 (of 14 total)
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  • August 5, 2018 at 5:25 am #993606
    gabrielm86

    I embedded a MailChimp form on my website avidgrowthsolutions.com. The Submit button doesn’t work. When you hit enter, it does work, but not by pressing the button. I contacted MailChimp and they verified that their form works- it has something to do with the theme not working with it. Anyone know a fix?

    August 6, 2018 at 7:31 pm #994053
    Jordan Shannon

    Hey gabrielm86,

    Please provide a link to the site/page in question so we can look into this issue further.

    Best regards,
    Jordan Shannon

    August 23, 2018 at 3:41 am #1000568
    gabrielm86

    Sorry for the delay- the site is http://avidgrowthsolutions.com

    August 23, 2018 at 10:19 am #1000657
    Rikard

    Hi,

    Thanks for the link. Please try the following in Quick CSS under Enfold->General Styling:

    #faq .avia_transform .av-extra-border-element.border-extra-diagonal {
    margin-top: -200px;
}

    Best regards,
    Rikard

    August 25, 2018 at 7:52 pm #1001746
    gabrielm86

    That didn’t fix it – The subscribe button still does not work with a mouse click.

    August 26, 2018 at 7:31 am #1001809
    Rikard

    Hi,

    The CSS I sent works when I try it in the browser, I just verified it. Where are you placing the code? Make sure that all possible cache is cleared after adding it as well.

    You could try to add important if it still won’t work:

    #faq .avia_transform .av-extra-border-element.border-extra-diagonal {
    margin-top: -200px !important;
}

    Best regards,
    Rikard

    August 26, 2018 at 7:09 pm #1001926
    gabrielm86

    Hmm..still didn’t work for me. Just to clarify, this is the sign up form in the middle of the page. There’s one in the footer that works just fine. The one in the middle of the page is the one that doesn’t work.

    I pasted the code in the General Styling in the Enfold section and also included !important.

    I tried it on multiple browsers, cleared the cache. I might just have to try a different company for the sign up form.

    August 26, 2018 at 7:20 pm #1001941
    Jordan Shannon

    Hi,

    Did you add the code to the very top of quick css so that it runs first? After doing so, clear the cache again a few times over.

    Best regards,
    Jordan Shannon

    August 31, 2018 at 4:56 am #1003897
    gabrielm86

    Still no luck.

    September 1, 2018 at 12:01 pm #1004315
    Dude

    Hi,

    Please create us an admin account and we’ll check the code.

    Best regards,
    Dude

    September 3, 2018 at 6:56 pm #1005123
    gabrielm86

    Here is the info;

    September 4, 2018 at 4:35 am #1005255
    Vinay

    Hi,

    I have changed the color section ID of the newsletter section to “smartNewsletter” from “faq” as the ID “faq” is already shared by another section and you can use only one unique ID on the page.

    Then I added a whitespace element with  200px height below to increase the space below the newsletter as the diagonal was overlapping it because of a custom code.

    Please review the site now :) 

    Best regards,
    Vinay

    September 8, 2018 at 5:03 pm #1007441
    gabrielm86

    Looks like that did the trick. Thanks Vinay. It works now. Thanks everyone for all your help!

    September 8, 2018 at 5:34 pm #1007447
    Vinay

    Hi,

    Glad we could help!

    Please take a moment to review our theme and show your support https://themeforest.net/downloads
    Don’t forget to bookmark Enfold Documentation for future reference.

    Thank you for using Enfold :)

    Best regards,
    Vinay

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Viewing 14 posts - 1 through 14 (of 14 total)
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