Viewing 8 posts - 1 through 8 (of 8 total)
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  • December 12, 2018 at 4:40 am #1044100
    metamorfic

    Hi!

    I inserted a full width YouTube video in my client web site (see first link in private content), but they need it to be the video from the server (see second link from private content). But when I try to insert the one from the server, I can’t get it full width, center and responsive. Can you help me with the good code to use so it will look and act like the YouTube one?

    Thanks!

    December 13, 2018 at 10:55 am #1044797
    Victoria

    Hey Genevieve,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    December 18, 2018 at 7:03 pm #1046982
    metamorfic

    Hi Victoria!

    I had to find a temporary solution, so I inserted a full width image with a link to the video on the home page.

    So to get your help and make things clearly, I created an other page call Video-test (https://www.gescostar.com/video-test/) where I inserted the YouTube video at the top and the video from the server just below (it doesn’t appear actually). The YouTube one appear like I would like the one from the server appear (full width and responsive). Is there a way to get the same result as the YouTube Video?

    See admin access into private content

    Thanks!

    December 22, 2018 at 8:45 pm #1048625
    Vinay

    Hi,

    Your requirement is not clear, please elaborate.

    As I understand you are trying to upload a custom video and it should work the same way as the YouTube video should correct?

    The enfold video element is responsive and it should work the same way as you expect. Please share the link to the page with the issue so we can help you better.

    Best regards,
    Vinay

    January 7, 2019 at 5:31 pm #1050967
    metamorfic

    Hi Vinay,

    Here is the link where you can see the issue: https://www.gescostar.com/video-test/

    At the top, I inserted the video module with a YouTube link and it works great. Then below, I inserted again the video module with a link from our server but it doesn’t appear. Is there a way to insert a video with a link from our server and make it look and responsive as the YouTube one at the top of the page?

    I hope this is more clear? I gave you access to the WordPress in the Private Content.

    Thanks and happy new year!!

    January 9, 2019 at 11:32 am #1051730
    Ismael

    Hi,

    It’s probably not working properly because the site is still running on an old version of the theme, 4.2. You have to upgrade to version 4.5.2 manually.

    // https://kriesi.at/documentation/enfold/install-enfold-theme/#reinstall-or-update-using-ftp

    Best regards,
    Ismael

    January 20, 2019 at 9:14 pm #1056320
    metamorfic

    Thanks it’s working with everything up to date!

    January 21, 2019 at 1:53 am #1056380
    Jordan Shannon

    Hi,

    Great! If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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Viewing 8 posts - 1 through 8 (of 8 total)
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