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AuthorPosts
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October 18, 2017 at 1:57 am #865501
Why in the world is the font throughout this website in bold? I can’t figure out how to remove the STRONG tag from the P tag!
LOL can anyone help?
https://boylanpoint.com/October 18, 2017 at 10:57 am #865640Hey marketingagency,
Do you mean that all of your text is bold and you don’t want that? Are you sure that you have closed all the tags properly?
<strong>Bold text closed properly</strong>
Best regards,
RikardOctober 18, 2017 at 5:55 pm #865854Correct, Rikard.
New pages and copy are automatically using the STRONG tag and I can’t figure out why.
I certainly do not want the STRONG tag everywhere, it’s ruining the theme’s stylesheet too.
How can I figure this out?October 19, 2017 at 4:30 pm #866293Hi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
YigitOctober 19, 2017 at 5:51 pm #866352Thank you, Yigit I appreciate your time.
October 19, 2017 at 6:00 pm #866360Hey!
Editor is missing under Appearance tab so i could not check if you have a custom code. This seems like it is related to a plugin or a custom code. Currently strong tags on your page are correct.
Best regards,
YigitOctober 19, 2017 at 6:03 pm #866365Editor is missing under Appearance? I don’t think I’ve ever seen Editor option under Appearance.
In any event, the Enfold child theme is labeled BPA right above Appearance.October 22, 2017 at 7:01 pm #867271Hi marketingagency,
Somebody probably disabled the editor in the config, here is what to look for:
Best regards,
VictoriaOctober 23, 2017 at 8:40 pm #867826Thank you Victoria. Looks like our security plugin disabled it. I have re-enabled it and Editor is back!
October 24, 2017 at 2:07 am #867933Hi!
In Enfold theme options > Header > Extra Elements > Phone Number or small info text you accidentally opened Strong tag and closed it with H4. I corrected it. Please review your website :)
Regards,
YigitOctober 24, 2017 at 2:24 am #867937Thank you so much Yigit!! How the heck did you figure that out anyway?
October 24, 2017 at 9:59 am #868048Hi marketingagency,
You can see that in the html when you view the page source :)
Glad we could help!
If you need further assistance please let us know.
Best regards,
VictoriaOctober 30, 2017 at 11:52 pm #870669Thanks again guys. Feel free to close this thread.
October 31, 2017 at 5:14 am #870731Hi,
If you need additional help, please let us know here in the forums.
Best regards,
Jordan Shannon -
AuthorPosts
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