Viewing 4 posts - 1 through 4 (of 4 total)
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  • April 6, 2021 at 4:10 pm #1292818
    Walter
    Guest

    Hi,

    I’m not able to send a message on the forum, the email with the password does not arrive.

    April 6, 2021 at 4:22 pm #1292822
    Yigit

    Hey Walter,

    Thanks for contacting us!

    I searched the email you used to send this message however it cannot be found on our database. I believe you may have mistyped your email. Could you please share your purchase code so we can reset using it? :)

    Best regards,
    Yigit

    April 6, 2021 at 6:55 pm #1292894
    Walter
    Guest
    This reply has been marked as private.
    April 7, 2021 at 11:34 am #1293034
    Yigit

    Hey Walter,

    I replied to your post here – https://kriesi.at/support/topic/support-access-2/.

    Your email was registered as @yourdomain.com instead of @yourdomain.com.br. We have updated it so you can reset your account again you should receive the password this time :)

    Cheers!
    Yigit

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