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  • March 15, 2015 at 12:30 pm #411667
    ElainL

    Hello, I have an issue with e-mails. I have tested and verified that php’s mail() function works, and I get my test e-mails without issue. However despite enabling being notified about new comments and comments requiring moderation, I don’t get any emails when adding comments.

    March 16, 2015 at 8:02 am #411912
    Rikard

    Hi ElainL!

    Do you not get any emails when you add comments or when someone in general has added one?

    Best regards,
    Rikard

    March 22, 2015 at 12:46 pm #415945
    ElainL

    Hi Rickard,

    Half of this issue is resolved, which was an incorrectly configured admin e-mail account.

    After some more testing, the admin notifications are working, however the user who creates an initial comment on a page, never gets notified of replies to their comment.

    We have users set up so that they must provide a name and e-mail, but they are not required to register to leave a comment.

    Any ideas?

    • This reply was modified 9 years, 9 months ago by ElainL. Reason: Corrected
    March 23, 2015 at 6:34 pm #416560
    Elliott

    Hey!

    What happens in the default WordPress theme?

    Best regards,
    Elliott

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