-
Posts
-
Hello, my email hasn’t been working for sometime now. I’ve tried every type of integration and also disabling plugins and everything. My other themes that are hosted on the same server has no problem with form sign-up. I’m unsure how many people that have tried to send me any email and haven’t received any type of email notification from this site in general for over a year. I’ve added my account information, please visit my contact page and try to send an email
Hi kjhdesigns!
You forgot the username.
Please read and do each step here, http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/, and let us know of the results.
It’s important to contact your hosting provider as this is usually an issue with the server.
Regards,
ElliottHi!
I see you’re using WP SMTP, does the test email work when you try it – http://screencast.com/t/APGEtNBSVWa?
Regards,
JosueTo followup:
I have ensured that all of my email addresses that I use have been spelled correctly.
When I requested for a new password, I did receive notification.
I deactivated all plugins
Tried contact form 7 and some other forms (no luck unless i actually embed and actual form from a 3rd party email hoster)
Tried using the STMP plugin with a gmail account and each time it advised that an error occuredHi!
Hmm, perhaps it’s a problem with your credentials. I found these topics which seem to be the same problem.
https://wordpress.org/support/topic/some-errors-occurred
https://wordpress.org/support/topic/some-errors-occurred-1Some people said switching to this plugin worked for them, https://wordpress.org/plugins/configure-smtp/.
Regards,
ElliottHi!
So it’s only the gmail that is failing and it’s not working with either of the plugins? It does not work in the default theme either correct?
The only thing I can think of is the login credentials are incorrect. Please read over this, https://support.google.com/mail/answer/78775?hl=en, and contact your hosting provider.
Cheers!
Elliott
- You must be logged in to reply to this topic.