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  • January 20, 2017 at 5:40 pm #736595
    traceesioux

    Hello, I wrote before about my email links not working on my Enfold sites. When clicking nothing happens or it goes to a 404 page.

    This happens both in the social media icon header button as well as on the how to reach us page and on an image that I want to click through to an email. I’ve tried just the email, I’ve tried mailto:email and I’ve tried html code.

    I’ve messed with my own browser situation however I can’t get it to work in Safari or Chrome.

    January 22, 2017 at 8:02 am #736903
    Rikard

    Hey traceesioux,

    What code are you using and where can we see the problem?

    Best regards,
    Rikard

    January 23, 2017 at 8:00 pm #737404
    traceesioux

    I’m using html, the built in code mostly. you can see the problem at hlkdesignhouse.com in the upper right mail button with the social media buttons.

    You can also see it on the contact page where I want the image of the mailbox to click through. http://www.hlkdesignhouse.com/how-to-reach-us/

    January 24, 2017 at 7:23 am #737555
    Rikard

    Hi,

    Thanks for that, I added mailto: before your email address under Social Icons in the theme options and it seems to be working now. Please review your site.

    Best regards,
    Rikard

    January 24, 2017 at 5:45 pm #737854
    traceesioux

    so the proper format is mailto: (Email address hidden if logged out) ?

    January 24, 2017 at 5:51 pm #737862
    Yigit

    Hi!

    For emails, yes. You can find more information here – http://www.w3schools.com/tags/att_a_href.asp

    Cheers!
    Yigit

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