Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #671761

    Hi guys,

    There are two forms on this page. After I fill out both forms and submit, two white bars appear. I imagine that there is text, but the text is also white. Is this the case?

    Have a quick CSS fix for this?

    Thanks,

    Jas

    #672720

    Hey Jasmer,

    this is what I see:

    Could you fix it already? if not which browser and OS are you using?

    Best regards,
    Andy

    • This reply was modified 7 years, 6 months ago by Yigit.
    #803487

    Hi Andy or anyone,

    Sorry for the delay on response.

    1. Please delete the image you posted above. I posted the link in private data because I wanted it to stay private. The screenshot you posted above reveals identifying information. Thank you.

    2. Screenshot 1 below CONTACT SUBMIT, shows the white bar with the message text missing.
    I mentioned above when I said “After I fill out both forms and submit, two white bars appear.”
    The screenshot you posted above doesn’t show what happens AFTER I submit the form info, so of course it isn’t going to reveal the problem.

    3. Screenshot 2 below SUBSCRIBE SUBMIT, shows the white bar with the message text missing.
    I mentioned above when I said “After I fill out both forms and submit, two white bars appear.”
    The screenshot you posted above doesn’t show what happens AFTER I submit the form info, so of course it isn’t going to reveal the problem.

    4. Screenshot 3 below, shows another issue with this form. I need some CSS to delete “Please prove that you are human by solving the equation *” This is throwing off the balance of the form elements. I need that text deleted. Might I suggest that an option be added to the theme to apply the CAPCHA with no text. 7+2 is self explanatory anyway.

    Thanks so much,

    Jas

    #803615

    Hi Jas,

    Try adding this code and testing the form again.

    
    
    #ajaxresponse_1 * {
        color: #ccc;
    }
    #element_avia_4_2 label { display: none;}

    If you need further assistance please let us know.
    Best regards,
    Victoria

    #803844

    Thanks Victoria problem #4 solved! Thank you. Any solutions to the other problems I asked about?

    2. Screenshot 1 below CONTACT SUBMIT, shows the white bar with the message text missing.
    I mentioned above when I said “After I fill out both forms and submit, two white bars appear.”
    The screenshot you posted above doesn’t show what happens AFTER I submit the form info, so of course it isn’t going to reveal the problem.

    3. Screenshot 2 below SUBSCRIBE SUBMIT, shows the white bar with the message text missing.
    I mentioned above when I said “After I fill out both forms and submit, two white bars appear.”
    The screenshot you posted above doesn’t show what happens AFTER I submit the form info, so of course it isn’t going to reveal the problem.

    #805135

    Hi Jasmer,

    Is it ok, if I submit the form with test data?

    Best regards,
    Victoria

    #805287

    Yes please test the forms. Thank you, Jas

    #805304

    Hi!

    Please see private content field below

    Cheers!
    Yigit

    #805306

    Thank you sir!

    Victoria, yes please test the forms.

    Thank you, Jas

    #806945

    Hi Jas,

    Best regards,
    Victoria

    #807187

    Hi Victoria,

    Strange. The success messages were there so I deleted the elements and added them back and it works! Hmm.

    Two small problems:

    1. I’d like to remove the striped button animation during submit action on both form buttons. CSS?

    2. During submission, the Connect form fields and the Subscribe form fields outlines turn green. See screenshot. I have no idea why that is happening. There is nothing in General Styling or Advanced Styling that has the color green.

    Thank you,

    Jas

    • This reply was modified 7 years, 6 months ago by Jasmer.
    #807853
Viewing 12 posts - 1 through 12 (of 12 total)
  • The topic ‘Email Form Problem’ is closed to new replies.