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  • March 26, 2015 at 6:29 am #418330
    apps2go

    Hi there. Ive tried everything on your “mail not sending” trouble shooting article but nothing is solving the problem with enfolds contact form. I set up multiple different SMTP pluggins, the last one I used the form worked on the first message but hasn’t worked again since. I’ve tried Contact Form 7 and it worked flawlessly, but very poor aesthetics that I can not use it on a website for my business. All test emails sent perfectly from the SMTP pluggin also but nothing when you actually send with the form. I think this narrows things down to somewhere in the theme, and not a hosting issue. ( who I’ve talked to multiple times). I know there have been a lot of reports of the same problem with the contact form not sending, so you so I’m hoping we can come up with a working solution soon.
    Cheers
    Josh

    March 26, 2015 at 5:47 pm #418673
    Yigit

    Hey apps2go!

    Do you mind creating a temporary admin login and posting it here privately?

    Regards,
    Yigit

    March 26, 2015 at 5:53 pm #418678
    apps2go

    HI Yigit. I think I have it figured out. I set Postman SMTP Mailer and it seems to be working as of now. If I have an more problems with it I will be back for some help.
    Cheers
    Josh

    March 26, 2015 at 5:59 pm #418687
    Yigit

    Hi!

    Great! Glad you figured it out Josh. We will keep the thread open just in case :)

    Cheers!
    Yigit

    March 26, 2015 at 11:07 pm #418889
    suuslaar

    Hi Yigit,

    please help us out as well. We have 2 forms on sneleentaxi.nl but experience the same problems. TEST mails are working perfectly – but the contactform’s are just not sending out mails although the SUCCES page is showing. Please help us out.

    March 26, 2015 at 11:20 pm #418895
    apps2go

    Hey Guys. I’ve figured something else out as well. I host my site with dreamhost and the only way the contact form will work is if I have the Postman SMTP Mailer set up, as well as have an email address that is hosted by dreamhost (ig (Email address hidden if logged out) ) set as my default admin email address in the settings>general menu in my wordpress back end of the site. Hope this helps.
    Cheers
    josh

    March 27, 2015 at 12:45 am #418945
    suuslaar

    Hi Josh,

    I’ve installed Postman SMTP

    it is sending testmails
    it is sending a confirmation to the writer of the contactform
    but it’s still not sending the e-mail to me.

    Help! :>

    March 27, 2015 at 12:09 pm #419222
    suuslaar

    Also did install the Contact Form 7 plugin. This is working.
    Although I just want to work with the forms that were made for this theme. Still please help me out!

    March 29, 2015 at 4:21 pm #419992
    Ismael

    Hi!

    Please refer to this link for a possible fix: http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/

    Also, if possible, please contact your hosting provider. Maybe they can provide more info regarding the issue.

    Best regards,
    Ismael

    March 31, 2015 at 1:18 pm #421086
    suuslaar

    Hi ismael,

    We really have tried everything (all steps in your document). Nothing works. By deactivating the plugins all the website info is not showing properly so we could not test that in a normal way.

    Please could you take a look and help us out. We really have big issues and want to solve it as quick as possible.

    http://sneleentaxi.nl/taxi-marketing/

    March 31, 2015 at 3:44 pm #421217
    suuslaar

    fixed by a local hero! by adding this to functions.php

    function change_cf_from() {
    return ” (Email address hidden if logged out) “;
    }
    add_filter(‘avf_form_from’, ‘change_cf_from’, 10);

    • This reply was modified 9 years, 7 months ago by suuslaar.
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  • The topic ‘Email form not seding with Enfold form’ is closed to new replies.