Tagged: CONTACT FORM, email
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AuthorPosts
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January 23, 2014 at 12:20 am #213613
Cheers!
I am almost finished working on Mambocasting’s Site, but I still can’t get the contact form to send an email!
I apologize for not being able to solve this issue, in spite of all the helpful information suppliedhttps://kriesi.at/support/topic/contact-form-does-not-work/
and
https://kriesi.at/support/topic/-1-7-contact-forms-not-sending-email/
I have installed Configure SMTP and WP SMPT neither of which works EITHER with my own provider’s SMPT email or with a gmail account that I set up exclusively for this. Now, the Enfold Them version is 2.4.4. the child 1.0 (that is normal, I guess). Also, the site was originally developed on my local machine using MAMP- if that matters.
Suggestions/ help would be very much appreciated.
Thanks!
January 23, 2014 at 3:40 am #213649Hi Ed!
Have you tried using a third party plugin like CF7? http://wordpress.org/plugins/contact-form-7/
Cheers!
JosueJanuary 23, 2014 at 8:05 am #213725Hola Josue! Thanks for the tip, but no, I built the whole look of my site using Enfold’s native Contact form builder. And my guess is that it is more a matter of the way that the theme/ site is contacting (or actually, NOT contacting) my STMP. I will look into the plug in that you suggest, but then again that would mean changing my whole design for the page, and that just wouldn’t work, am afraid.
January 23, 2014 at 9:34 am #213745Hey!
Nearly all input fields are styled with general css rules and it shouldn’t be a lot of work to implement a third party contact form. I installed Formidable on my website and it looks like the default contact form with just a few custom css rules.
Cheers!
PeterJanuary 23, 2014 at 9:56 am #213752Hey!
I suggested it so we can discard if the issue is theme-related or not.
Best regards,
JosueJanuary 23, 2014 at 4:07 pm #213911Dude! Josue! Thank you both, however, the problem is apparently with the smtp settings- or some issue which arose when a tech “support” guy godaddy (withouth my say so- I asked that he redirect traffic from one site I own to my istall, but he instead moved the whole site instead) as I cant even get the wp-admin “I forgot my password” feature to send a mil in (I get a “The e-mail could not be sent.
Possible reason: your host may have disabled the mail() function.” error now) after a few very frustrating hours, I am ready to give this another try. Any suggestions would be welcome.January 23, 2014 at 7:37 pm #214045Hey!
Your best bet would be to contact them (hosting support), and tell them that the mail() functions is not working.
Best regards,
JosueJanuary 28, 2014 at 10:46 pm #216074Hola Josue I have fixed the mail function in my WP install- and Still, can’t get the contact form to work at all. No matter what the settings, on whatever plug in I use, I get a “SMTP Error: Could not connect to SMTP host.” error. Help!
Clues, anyone?
January 28, 2014 at 11:52 pm #216090http://mambocasting.com/#contact
generated this for my message: Your message has been sent!
January 29, 2014 at 12:24 am #216112Hi!
Also tested your contact form and got:
Your message has been sent!
Cheers!
JosueJanuary 29, 2014 at 1:00 am #216145Jes Josue, Ariban, I know, however, from the back end whenever I try to do a test email I get the “SMTP Error: Could not connect to SMTP host.” message.
And no email ever arrives to my account, regardless, it just appears like the email was sent!
And if I may abuse your knowledge, I am also struggling to get a picture to display with the link to the site- tried all the different suggestions on the forums, but to no avail!
:(
January 29, 2014 at 1:05 am #216151Here is the full error report I get from WP SMTP plug in when I try to send an email
Test Message Sent
The result was:
bool(false)
The full debugging output is shown below:
object(PHPMailer)#39 (65) {
[“Priority”]=>
int(3)
[“CharSet”]=>
string(5) “UTF-8”
[“ContentType”]=>
string(10) “text/plain”
[“Encoding”]=>
string(4) “8bit”
[“ErrorInfo”]=>
string(43) “SMTP Error: Could not connect to SMTP host.”
[“From”]=>
string(27) ” (Email address hidden if logged out) ”
[“FromName”]=>
string(7) “Damasio”
[“Sender”]=>
string(27) ” (Email address hidden if logged out) ”
[“ReturnPath”]=>
string(0) “”
[“Subject”]=>
string(47) “WP Mail SMTP: Test mail to (Email address hidden if logged out) ”
[“Body”]=>
string(68) “This is a test email generated by the WP Mail SMTP WordPress plugin.”
[“AltBody”]=>
string(0) “”
[“MIMEBody”:protected]=>
string(69) “This is a test email generated by the WP Mail SMTP WordPress plugin.
”
[“MIMEHeader”:protected]=>
string(506) “Date: Tue, 28 Jan 2014 23:02:37 +0000
Return-Path: (Email address hidden if logged out)
To: (Email address hidden if logged out)
From: Damasio
Reply-To: Damasio
Subject: WP Mail SMTP: Test mail to (Email address hidden if logged out)
Message-ID: < (Email address hidden if logged out) >
X-Priority: 3
X-Mailer: PHPMailer 5.2.4 (http://code.google.com/a/apache-extras.org/p/phpmailer/)
MIME-Version: 1.0
Content-Transfer-Encoding: 8bit
Content-Type: text/plain; charset=UTF-8”
[“mailHeader”:protected]=>
string(0) “”
[“WordWrap”]=>
int(0)
[“Mailer”]=>
string(4) “smtp”
[“Sendmail”]=>
string(18) “/usr/sbin/sendmail”
[“UseSendmailOptions”]=>
bool(true)
[“PluginDir”]=>
string(0) “”
[“ConfirmReadingTo”]=>
string(0) “”
[“Hostname”]=>
string(0) “”
[“MessageID”]=>
string(0) “”
[“MessageDate”]=>
string(0) “”
[“Host”]=>
string(14) “smtp.gmail.com”
[“Port”]=>
string(3) “465”
[“Helo”]=>
string(0) “”
[“SMTPSecure”]=>
string(3) “ssl”
[“SMTPAuth”]=>
bool(true)
[“Username”]=>
string(27) ” (Email address hidden if logged out) ”
[“Password”]=>
string(16) “Shantishanti2014”
[“AuthType”]=>
string(0) “”
[“Realm”]=>
string(0) “”
[“Workstation”]=>
string(0) “”
[“Timeout”]=>
int(10)
[“SMTPDebug”]=>
bool(true)
[“Debugoutput”]=>
string(4) “echo”
[“SMTPKeepAlive”]=>
bool(false)
[“SingleTo”]=>
bool(false)
[“SingleToArray”]=>
array(0) {
}
[“LE”]=>
string(1) ”
”
[“DKIM_selector”]=>
string(0) “”
[“DKIM_identity”]=>
string(0) “”
[“DKIM_passphrase”]=>
string(0) “”
[“DKIM_domain”]=>
string(0) “”
[“DKIM_private”]=>
string(0) “”
[“action_function”]=>
string(0) “”
[“Version”]=>
string(5) “5.2.4”
[“XMailer”]=>
string(0) “”
[“smtp”:protected]=>
object(SMTP)#40 (11) {
[“SMTP_PORT”]=>
int(25)
[“CRLF”]=>
string(2) ”
”
[“do_debug”]=>
bool(true)
[“Debugoutput”]=>
string(4) “echo”
[“do_verp”]=>
bool(false)
[“Timeout”]=>
int(10)
[“Timelimit”]=>
int(30)
[“Version”]=>
string(5) “5.2.4”
[“smtp_conn”:”SMTP”:private]=>
bool(false)
[“error”:”SMTP”:private]=>
array(1) {
[“error”]=>
string(38) “Called Reset() without being connected”
}
[“helo_rply”:”SMTP”:private]=>
NULL
}
[“to”:protected]=>
array(1) {
[0]=>
array(2) {
[0]=>
string(20) ” (Email address hidden if logged out) ”
[1]=>
string(0) “”
}
}
[“cc”:protected]=>
array(0) {
}
[“bcc”:protected]=>
array(0) {
}
[“ReplyTo”:protected]=>
array(1) {
[” (Email address hidden if logged out) “]=>
array(2) {
[0]=>
string(27) ” (Email address hidden if logged out) ”
[1]=>
string(7) “Damasio”
}
}
[“all_recipients”:protected]=>
array(1) {
[” (Email address hidden if logged out) “]=>
bool(true)
}
[“attachment”:protected]=>
array(0) {
}
[“CustomHeader”:protected]=>
array(0) {
}
[“message_type”:protected]=>
string(5) “plain”
[“boundary”:protected]=>
array(3) {
[1]=>
string(35) “b1_6c3d997ba5c61b489cf44dbe33e03d60”
[2]=>
string(35) “b2_6c3d997ba5c61b489cf44dbe33e03d60”
[3]=>
string(35) “b3_6c3d997ba5c61b489cf44dbe33e03d60”
}
[“language”:protected]=>
array(18) {
[“authenticate”]=>
string(35) “SMTP Error: Could not authenticate.”
[“connect_host”]=>
string(43) “SMTP Error: Could not connect to SMTP host.”
[“data_not_accepted”]=>
string(30) “SMTP Error: Data not accepted.”
[“empty_message”]=>
string(18) “Message body empty”
[“encoding”]=>
string(18) “Unknown encoding: ”
[“execute”]=>
string(19) “Could not execute: ”
[“file_access”]=>
string(23) “Could not access file: ”
[“file_open”]=>
string(33) “File Error: Could not open file: ”
[“from_failed”]=>
string(35) “The following From address failed: ”
[“instantiate”]=>
string(36) “Could not instantiate mail function.”
[“invalid_address”]=>
string(15) “Invalid address”
[“mailer_not_supported”]=>
string(25) ” mailer is not supported.”
[“provide_address”]=>
string(54) “You must provide at least one recipient email address.”
[“recipients_failed”]=>
string(45) “SMTP Error: The following recipients failed: ”
[“signing”]=>
string(15) “Signing Error: ”
[“smtp_connect_failed”]=>
string(22) “SMTP Connect() failed.”
[“smtp_error”]=>
string(19) “SMTP server error: ”
[“variable_set”]=>
string(30) “Cannot set or reset variable: ”
}
[“error_count”:protected]=>
int(2)
[“sign_cert_file”:protected]=>
string(0) “”
[“sign_key_file”:protected]=>
string(0) “”
[“sign_key_pass”:protected]=>
string(0) “”
[“exceptions”:protected]=>
bool(true)
}
The SMTP debugging output is shown below:
SMTP -> ERROR: Failed to connect to server: Connection refused (111)January 29, 2014 at 1:07 am #216152Same error shown in WP SMTP, Contact Form 7, and WP-Mail-SMTP plugin settings (and also when none of these are active).
January 29, 2014 at 1:11 am #216154Please understand that this issue is server-related, i don’t like to say this but we can not help you with this, your best solution would be to contact your service provider support.
Best regards,
JosueJanuary 29, 2014 at 1:35 am #216166Thank you Josue- they claim its not their error though- can you point to me to the file in WP where the Mail function sets the contact to the SMTP?
Also, if you can comment on the FB image issue? Much appreciated, along with any feedback you may have on the site, as is. :)
January 29, 2014 at 1:40 am #216169Hi!
Use this plugin to configure the SMTP manually: http://wordpress.org/plugins/easy-wp-smtp/
Regarding the FB image, try with this one: http://wordpress.org/plugins/wp-open-graph/
Cheers,
JosueJanuary 29, 2014 at 1:53 am #216175Thanks josue! solved the FB image- will work on the SMTP- however, even with this plug in, so far its a no go, I think it has to do with the fact that there are multiple installs of the site on my home directory- and Wp is not at the root directory. Could that be it? That is why I am asking you to please give me a hint as to where the WP file that sets the WP Mail function is located, and perhaps your idea as to whether the folder/ structure of the site has anything to do with this error.
Cheers!
January 29, 2014 at 1:56 am #216180wp_mail() is located in wp-includes/pluggable.php.
http://codex.wordpress.org/Function_Reference/wp_mail
Best regards,
Josue -
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