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Hello
We have configured an automatic email response system from Gmail with our corporate account. But we have a problem when someone sends us a contact form, it arrives correctly but the autoresponder system does not work. However, if we write a direct email about the email address, the system works well and sends the automatic reply email.
Could you tell us what the problem may be?
Thank you
Hey keep12,
It’s hard to say because we don’t know the Gmail settings and filters. You could try to use a smtp plugin like https://de.wordpress.org/plugins/easy-wp-smtp/ to send the contact form e-mails from your Gmail server, maybe Gmail will then send the autoresponder e-mail.
Best regards,
Dude
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