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  • #1486163

    Hello,

    Hope you are doing well.

    We have the same reoccuring issue that we’ve had in the past with threads we’ve opened. Many elements keep not loading across the website and only reappear on reload, and not always fully.

    We’ve cleared the cache on Object Cache Pro. We’ve also added Enfold theme as an exclusion for the Async plug-in. I don’t know if there could be issues such as conflicts between Async and Autoptimize. We’ve also set exclusions between them.

    The issue happens more and more often and at times it seems like the whole page doesn’t load until the reload. We’ve disabled lazy load on Enfold, but have it on Autoptimize because we don’t see the option to turn it off.

    Is there anything we can do?

    Thank you in advance,
    Vlad

    #1486176

    Hey TB-MTL-marketing,

    Thank you for the inquiry.

    You may have forgotten to include the site URL. Please add it to the private field. Regarding the issue, try to temporarily disable the Enfold > Performance > File Compression settings, then purge the cache. We’ll check the issue further once the login credentials are available.

    Best regards,
    Ismael

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