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  • April 14, 2014 at 8:37 pm #251293
    msbllc

    This issue happens when I switch over to the “Advanced Layout Editor” and add a “Color Section” in the Layout Options. I can set a background, yet when I place any other element, let’s say an image, text, headline, any element and then click “Update” on the page, all the elements that were inside that “Color Section” disappear. The “Color Section” element remains but the other elements that were inside disappear.

    We tried increasing our PHP bandwidth but that hasn’t helped.

    Any direction as to why this is happen and solution(s) to resolve it?

    April 16, 2014 at 2:19 am #251889
    Devin

    Hi msbllc!

    First make sure you are running 2.6.2 of the theme files. Then try deactivating all active plugins just in case there is a conflict. The last is to increase the WordPress memory limit to above 64mb (128 is typical at this point): http://www.dailyblogging.org/wordpress/increase-wordpress-memory-limit/

    Best regards,
    Devin

    April 16, 2014 at 11:06 pm #252332
    msbllc

    Hi Devin,

    Thank you for all your help! I went in and started disabling each plugin and one of them was causing an issue. Whew! I went ahead and increased the WordPress memory as well, just as a precautionary.

    Thank you again!

    April 17, 2014 at 1:34 am #252372
    Devin

    Glad we could help. Let us know if you have any other questions or issues.

    Make sure to also update to Enfold 2.6.4 which was released today :)

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