Viewing 6 posts - 1 through 6 (of 6 total)
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  • November 17, 2020 at 3:31 pm #1261029
    Dantitet

    After I changed my current Enfold 4.0.7 theme to the 4.7 theme – through uploading to the WP-controlpanel.

    My elements stopped working – video is not showing (only black with play button – not working)
    Accordions no longer expand on click.

    However the elements works when I am logged in to the WP-admin.

    November 17, 2020 at 3:58 pm #1261038
    Yigit

    Hey,

    Thanks for contacting us!

    Issue seems to be cache related. Please flush cache and that should help :)

    Best regards,
    Yigit

    November 17, 2020 at 4:59 pm #1261055
    Dantitet

    Hi,

    I have tried purging cache multiple times without any effect.

    November 17, 2020 at 9:40 pm #1261117
    Victoria

    Hi Dantitet,

    Can you disable caching and minification for now?

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    November 17, 2020 at 10:25 pm #1261134
    Dantitet

    I figured out that WP Rocket is causing issues with the Enfold theme.

    When dissabling JS minification it works! Can this be resolved?

    November 17, 2020 at 11:13 pm #1261153
    Victoria

    Hi Dantitet,

    Well, when minification is on there is an issue with third-party scripts as not all of them enforce the use of “;” and this breaks JavaScript.

    Best regards,
    Victoria

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