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  • October 30, 2018 at 9:23 am #1027911
    IETSTEDRUK

    Dear all,

    After just updating, not changing anything on the homepage some parts start disappearing and it seems to be random. Sometimes I see the elements on both Chrome and Safari. But sometimes they appear for a quick second and then disappear.
    I found a topic that related the error to unclosed tags, but it looks to me that that is not the issue here. I could be wrong here.

    The problems can be found in the following areas of the homepage:
    – Top block, banner content. There is a video, a button and tekst that disappears.
    – Third block, google reviews and facebook reviews blocks disappear.
    – Last block, left side google maps not showing.

    Same issue persists on contact page as well.

    Maybe you have a solution for me.
    If more information is necessary, please let me know.

    PS: I also have an update issue with the new version, the update notification keeps notifying even after I (according to the statement) successfully updated to 4.5. I also found topics on that problem, the solution was also not there for me.

    Thank you,

    Kind regards,
    Rick

    October 31, 2018 at 7:15 am #1028381
    Rikard

    Hey Rick,

    Thanks for that. Could you try to turn off and clear all caching and minification on your installation to see if that helps? When to not use a caching plugin: When to not use a caching plugin

    The update to 4.5 has to be done manually unfortunately, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

    Best regards,
    Rikard

    October 31, 2018 at 9:56 am #1028400
    IETSTEDRUK

    Dear Mr. Rikard,

    I will try that, will come back with my response. The first problem I initially indicate is that I am not able to download the 4.5 version from my Themeforest account, or I am looking at the wrong place. I only see the 4.4. version as latest available.

    Looking forward to hearing your reply,
    Thank you.

    Regards,
    Rick

    October 31, 2018 at 12:32 pm #1028445
    IETSTEDRUK

    Dear Rikard,

    Just found the solution to update the theme, thank you.
    All seems to be working correctly again.

    Thank you for the above solutions for both of my problems.

    Thank you!

    Regards, Rick

    October 31, 2018 at 12:45 pm #1028452
    Yigit

    Hi,

    Glad Rikard could help! :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

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