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  • #402004

    I use the drag and drop feature to build my pages. However, over the past few months I noticed that some of the elements that I’ve included on my page have vanished on the live page.

    As an example, I have the “Partner/Logo Element” on the left side of this page. It is supposed to show up on the left of the table, taking up 1/4 of the page: [link 1]
    The element is populated with 5 images – However, the element isn’t showing up live on the site when you go to the page.

    I am having the same problem on other pages, such as this one where a slider should be present on the right. You’ll also notice that the progress bars don’t work: [link 2]

    And here’s a third example page where an easy slider is missing: [link 3]

    I’m afraid this might happen to the other pages on my site once I get everything built and not know how to repair it. Please see if you can look into this and help me fix the problem.

    #402237

    Hey!

    Please update the theme to the latest version (3.0.8).

    Best regards,
    Josue

    #402269

    Hello Josue,

    in Theme Update Page i get the message:
    “No Updates available. You are running the latest version! (3.0.7)”
    When I click on check manually, as I always did before, it goes to the plugin update page instead of showing the update for the enfold theme.

    What can I do? Cant I use auto update from 3.0.7 any more? The same happens at another page with 3.0.4 (I have several licences but no update possible at the moment since January 2015)

    Kind regards Axel

    • This reply was modified 9 years, 9 months ago by PixxAgentur.
    #402437

    I get the exact same thing as PixxAgentur, except it says 3.0.1. This is why I was unaware of the theme update, it seems the theme updates aren’t integrated into the WordPress core where it notifies updates via the dashboard.

    #402813

    Hey!

    Please try updating the theme via FTP this time and make sure that you API key is correct. You can find more information here – http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Yigit

    #409737

    Hello Ygit,
    FTP worked it is now 3.0.8.Thank you.
    But is there no way to update automatically any more? Check manually still leads me tol the Wordpöress plugin page.

    I agree to dmoravec about missing notifications.

    Yours Axel

    • This reply was modified 9 years, 9 months ago by PixxAgentur.
    #409738

    • This reply was modified 9 years, 9 months ago by PixxAgentur.
    #409783

    Hey!

    You should just make sure that your API key is correct. You should receive update notifications as long as your API key is correct :)

    Cheers!
    Yigit

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