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Viewing 8 posts - 1 through 8 (of 8 total)
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  • April 6, 2016 at 5:13 pm #609066
    Blue_Bear

    Hi,

    I create an account for my client as an editor to let him creat and modified post and page without touching to the core of the website. But when he logs as editor he doesn’t acces to the advanced layout in post and page.

    Is it normal ? Can I change that ?

    Thanks for your help :)

    Clement

    April 7, 2016 at 6:22 am #609345
    Rikard

    Hi Blue_Bear,

    He should be able to access the builder as an editor, could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    April 7, 2016 at 6:49 pm #609809
    Blue_Bear

    Hi Rikard,

    Thanks I give you an acces in the private section.

    Best regards,
    Clement

    April 8, 2016 at 8:17 am #610070
    Rikard

    Hi,

    I created a new account with Editor rights and the builder doesn’t show up like you say, could you try updating to the latest version (3.5.1) to see if that helps please? If not then please try to deactivate all plugins to see if one of them is causing a conflict.

    Regards,
    Rikard

    April 10, 2016 at 6:43 pm #610807
    Blue_Bear

    Hi,

    I have upgraded and tried to desactivated all the pulgins and reactivated them one by one but nothing change… Even if when no plugins are activated unfortunately…

    Regards,

    Clément

    April 12, 2016 at 4:31 am #611607
    Rikard

    Hi,

    Could you please try to overwrite your theme files with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

    April 19, 2016 at 3:21 pm #617457
    Blue_Bear

    Hi,

    Thanks for your help. I’m a bit affraid of overwritting my theme i never did it and i’m scare i could make some mistake…

    And since the last time i install the last update of wordpress and pictures don’t show anymore…

    Do you have any suggestion or protocole to follow to install the fresh copy of enfold ?

    Thank you very much one more time :)

    Clement

    April 19, 2016 at 4:07 pm #617513
    Blue_Bear

    Hi,

    I succeed to give access for the editor to the advanced layout builder, at the end it was my mistake…
    I just uncheck the case “Lock advanced layout builder” in the enfold child option…

    Thanks you for your help and sorry to bother you.

    Best regards,

    Clement

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Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘Editor role doesn't have acces to adavanced layout editor’ is closed to new replies.