#edit-element not working - Support | Kriesi.at

Viewing 9 posts - 1 through 9 (of 9 total)

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Posts
February 13, 2019 at 8:31 pm #1066630
hutch80
Participant
When I click on an element in Enfold the editor doesn’t popup. Please help.
- This topic was modified 5 years, 9 months ago by hutch80.
February 13, 2019 at 10:48 pm #1066665

hutch80
Participant

#edit-element not working

February 14, 2019 at 6:02 pm #1067091

Victoria
Inactive Moderator

Hi hutch80,

Credentials did not work for me. Could you please update the credentials?

Best regards,
Victoria

February 15, 2019 at 12:14 am #1067233

hutch80
Participant

This reply has been marked as private.

February 16, 2019 at 9:02 am #1067655

Rikard
Keymaster

Hi,

Thanks for that, you are getting several error message on the page, though I’m not sure what is causing them. Could you try deactivating all plugins to see if one of them is causing a conflict please?

Best regards,
Rikard

February 16, 2019 at 4:30 pm #1067719

hutch80
Participant

Hi, yes I tried that but no change.

February 18, 2019 at 9:00 am #1068189

Rikard
Keymaster

Hi,

Thanks for the update, can we deactivate plugins for testing purposes?

Best regards,
Rikard

February 18, 2019 at 1:54 pm #1068356

hutch80
Participant

Sure no problem.

February 19, 2019 at 6:27 am #1068771

Rikard
Keymaster

Hi,

Thanks for that, I tried disabling all plugins but that didn’t make any difference. Did you change anything in any of the theme files? If not then please try to overwrite all the theme files again via FTP to see if that helps: https://kriesi.at/documentation/enfold/install-enfold-theme/#reinstall-or-update-using-ftp

Best regards,
Rikard
Author

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