-
Posts
-
Hi,
the Editor field is missing. It probably has to do with Ninja Firewall, but I can’t find how to change it.
Thank you for help!Kind regards,
KarinHey ebenanders,
Thank you for the inquiry.
Would you mind providing a screenshot of the issue? You can use platforms like Savvyify, Imgur, or Dropbox. If the issue is related to a third-party plugin, please note that you’ll need to contact the plugin developers directly. Unfortunately, we do not provide support for plugins or third-party extensions.
Best regards,
IsmaelHi Ismael,
thank you for your help! :) I suspected it had something to do with Ninja after reading this threat: https://kriesi.at/support/topic/theme-editor-option-under-appearance-has-disappeared-in-enfold-4-8-2/. But perhaps there is a completely different reason for this. I provide login data and a screenshot in the private field.
Kind regards,
ebenandersHi,
Thank you for the update.
You may have forgotten to include the site URL in the private field. What is the current version of the theme? Please include the site URL in the private field and make sure that the theme version is 7.1.1.
Best regards,
IsmaelHi,
It doesn’t look like the plugin is preventing the editor:
Try checking your wp-config.php file for define(‘DISALLOW_FILE_EDIT’, true); via FTP and change to define(‘DISALLOW_FILE_EDIT’, false);Best regards,
MikeThank you Mike for your response! I tried, but I am getting the message: No program has been specified for editing files with the php extension. Please help me, i have never edited a php-file and the technician I usually work with is unavailable for a long time. I add the access data to the private field. Could you make the adjustment?
Hi,
Thank you for the update.
We tried logging in to the server but we couldn’t connect using the login info provided above. Could you please check if it’s correct?
Best regards,
Ismael
- You must be logged in to reply to this topic.