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May 28, 2025 at 11:22 am #1484775
Hi,
the Editor field is missing. It probably has to do with Ninja Firewall, but I can’t find how to change it.
Thank you for help!Kind regards,
KarinMay 29, 2025 at 3:14 am #1484814Hey ebenanders,
Thank you for the inquiry.
Would you mind providing a screenshot of the issue? You can use platforms like Savvyify, Imgur, or Dropbox. If the issue is related to a third-party plugin, please note that you’ll need to contact the plugin developers directly. Unfortunately, we do not provide support for plugins or third-party extensions.
Best regards,
IsmaelMay 29, 2025 at 1:21 pm #1484823Hi Ismael,
thank you for your help! :) I suspected it had something to do with Ninja after reading this threat: https://kriesi.at/support/topic/theme-editor-option-under-appearance-has-disappeared-in-enfold-4-8-2/. But perhaps there is a completely different reason for this. I provide login data and a screenshot in the private field.
Kind regards,
ebenandersMay 30, 2025 at 3:35 am #1484845Hi,
Thank you for the update.
You may have forgotten to include the site URL in the private field. What is the current version of the theme? Please include the site URL in the private field and make sure that the theme version is 7.1.1.
Best regards,
IsmaelMay 30, 2025 at 4:53 pm #1484878Sorry 🙈, the site URL is now in the private field!
June 1, 2025 at 4:52 pm #1484937June 2, 2025 at 9:16 am #1484968Thank you Mike for your response! I tried, but I am getting the message: No program has been specified for editing files with the php extension. Please help me, i have never edited a php-file and the technician I usually work with is unavailable for a long time. I add the access data to the private field. Could you make the adjustment?
June 4, 2025 at 6:04 am #1485061Hi,
Thank you for the update.
We tried logging in to the server but we couldn’t connect using the login info provided above. Could you please check if it’s correct?
Best regards,
IsmaelJune 4, 2025 at 9:52 am #1485072Hi Ismael,
I have just been able to log in with these access data.
Best regards,
ebenandersJune 5, 2025 at 5:21 am #1485099 -
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