Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • December 11, 2017 at 9:46 pm #887571
    ColinWalton

    I am repeatedly finding when I go to edit a text block, I click on the text to edit it, but the dialogue box that opens up only has “Click here to add your own text” and not the actual text on the page.

    I have tried restarting everything. I have the latest Mac OS 10.13.1, the latest version of Enfold 4.2 and Worpress 4.9.1

    Any idea what I need to do?

    Regards

    December 12, 2017 at 1:38 am #887650
    Jordan Shannon

    Hey ColinWalton,

    Are you receiving any console errors on the page? Also, please refer to the following:

    https://kriesi.at/support/topic/cant-edit-text-block-2/#post-532011

    Best regards,
    Jordan Shannon

    December 12, 2017 at 11:29 am #887836
    ColinWalton

    Ok thanks will try this.

    Colin

    December 12, 2017 at 1:31 pm #887912
    Victoria

    Hi Colin,

    Let us know how that worked.

    Best regards,
    Victoria

    December 12, 2017 at 1:39 pm #887919
    ColinWalton

    Hiya,

    Well it worked, but a really complicated solution. In the end I just went to the original front-end page and copied the text. Then just pasted it back in into the admin.

    Obviously no use if I had added some photos, but so far the only error seems to be in the Text Block element. Will keep your clever function handy for emergencies!

    Thank you.

    December 12, 2017 at 3:22 pm #887961
    Victoria

    Hi ColinWalton,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    December 12, 2017 at 3:33 pm #887968
    ColinWalton

    Don’t worry. I am happy to do the work round. It only happens very rarely.

    Thanks anyway.

    December 12, 2017 at 6:50 pm #888028
    Jordan Shannon

    Hi,

    If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

  • Author
    Posts
Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘Editing Text Blocks, the editing window does not contain the original text!’ is closed to new replies.