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  • #440025

    It seems on any page on my site if I edit a “Special Heading” element then after hitting preview or update then the newly edited special heading and all of the page above that special heading all the way back to the first special heading gets deleted.

    Example of a current page on my site and the items in my layout builder side by side. I will edit the 2nd Special Heading here.

    Special Heading example

    After it has been edited I then preview the site. The newly edited Special Heading as well as the pictures above it are now missing.

    Special Heading after it has been edited

    It doesnt matter what content items exist between the Special Headings (tables, pictures, text boxes etc. Only the topmost Special Heading stays and also the items below wherever the special Heading that i changed was.

    If I clone the existing Special Heading it displays correctly, it only does the deleting when I actually change the heading.

    Any thoughts as to why this happens?

    • This topic was modified 9 years, 7 months ago by elrey52.
    #440031

    just an update – I just tried editing ALL of the special headings on the same page at the same time. When i did that all the data stayed.

    I tried various scenarios on a page that had 4 special headings. If I edited only #4 then everything below #1 to #4 was deleted (same as above). If I edited #1 only then everything stayed ok. If I edited #1 and #4 then everything between 4 and 2 was deleted. If I edited #1, #2, and #4 then everything between 4 and 3 was deleted. So it seemed like editing the Special Headings from top to bottom somehow stops this process.

    Is this normal behavior? a known bug? or something else.

    #440627

    Hi!

    Are you using a caching plugin?

    Send us a WordPress login and a link to the page and we’ll take a look.

    Also make sure your using the latest version of Enfold 3.1.5.

    Cheers!
    Elliott

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