Tagged: ,

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • June 5, 2018 at 6:14 pm #967348
    tallypeled

    Hello
    This is not the first time I write about this…
    Previous support request
    Never did get an answer as the website was on localhost.
    It’s online now and still the same issue…
    New page – 2 columns, 1/2 each,
    Colors tab -> Adding a background image to the column is not possible,
    Cause ‘insert image’ button odes not respond.
    Error in console is (not sure if related):

    Uncaught TypeError: Cannot read property 'hasClass' of undefined
    at HTMLDocument.<anonymous> (wp-auth-check.min.js?ver=4.9.6:1)
    at HTMLDocument.dispatch (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-widget,jquery-ui-position,wp-pointer,jquery-ui-core,jquery-ui-mouse,jquery-ui-sortable,jque&load[]=ry-ui-draggable,underscore,utils,backbone,wp-util,moxiejs,plupload&ver=4.9.6:3)
    at HTMLDocument.r.handle (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-widget,jquery-ui-position,wp-pointer,jquery-ui-core,jquery-ui-mouse,jquery-ui-sortable,jque&load[]=ry-ui-draggable,underscore,utils,backbone,wp-util,moxiejs,plupload&ver=4.9.6:3)
    at Object.trigger (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-widget,jquery-ui-position,wp-pointer,jquery-ui-core,jquery-ui-mouse,jquery-ui-sortable,jque&load[]=ry-ui-draggable,underscore,utils,backbone,wp-util,moxiejs,plupload&ver=4.9.6:3)
    at Object.a.event.trigger (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-widget,jquery-ui-position,wp-pointer,jquery-ui-core,jquery-ui-mouse,jquery-ui-sortable,jque&load[]=ry-ui-draggable,underscore,utils,backbone,wp-util,moxiejs,plupload&ver=4.9.6:9)
    at HTMLDocument.<anonymous> (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-widget,jquery-ui-position,wp-pointer,jquery-ui-core,jquery-ui-mouse,jquery-ui-sortable,jque&load[]=ry-ui-draggable,underscore,utils,backbone,wp-util,moxiejs,plupload&ver=4.9.6:3)
    at Function.each (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-widget,jquery-ui-position,wp-pointer,jquery-ui-core,jquery-ui-mouse,jquery-ui-sortable,jque&load[]=ry-ui-draggable,underscore,utils,backbone,wp-util,moxiejs,plupload&ver=4.9.6:2)
    at a.fn.init.each (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-widget,jquery-ui-position,wp-pointer,jquery-ui-core,jquery-ui-mouse,jquery-ui-sortable,jque&load[]=ry-ui-draggable,underscore,utils,backbone,wp-util,moxiejs,plupload&ver=4.9.6:2)
    at a.fn.init.trigger (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-widget,jquery-ui-position,wp-pointer,jquery-ui-core,jquery-ui-mouse,jquery-ui-sortable,jque&load[]=ry-ui-draggable,underscore,utils,backbone,wp-util,moxiejs,plupload&ver=4.9.6:3)
    at Object.<anonymous> (heartbeat.min.js?ver=4.9.6:1)

    Is there a solution to this issue??
    Thank you

    • This topic was modified 6 years, 5 months ago by tallypeled.
    June 8, 2018 at 12:35 am #969877
    Ismael

    Hey tallypeled,

    Thank you for using Enfold.

    There seems to be a problem with your ssl certificate. I can’t get in to the site without getting a security warning. Please contact your hosting provider regarding the issue and then update us once it’s solved.

    Best regards,
    Ismael

    June 8, 2018 at 9:54 am #970025
    tallypeled

    Hello Ismael
    There is nothing wrong with our SSL certificate.
    It will be installed when website is operational.
    For now you can simply bypass the warning.
    We need a resolution….
    Thank you

    Here’s how:
    Insecure Connection - Mozilla Firefox_756
    Insecure Connection - Mozilla Firefox_757
    Add Security Exception_758
    Security exception

    • This reply was modified 6 years, 5 months ago by tallypeled.
    June 10, 2018 at 12:33 pm #970756
    Victoria

    Hi,

    Best regards,
    Victoria

    June 10, 2018 at 3:03 pm #970774
    tallypeled
    This reply has been marked as private.
    June 11, 2018 at 1:10 pm #971138
    Victoria

    Hi tallypeled,

    If you made some content, it will not be affected, the theme options can be exported for the backup and imported again. Better to re-upload the theme via FTP, just to make sure all the files get updated properly.

    And of course, always do have a backup.

    Best regards,
    Victoria

    June 11, 2018 at 5:12 pm #971303
    tallypeled

    I uploaded a newly downloaded copy of enfold theme….
    Now it even worse…..

    Uncaught TypeError: Cannot read property 'hasClass' of undefined
    at HTMLDocument.<anonymous> (wp-auth-check.min.js?ver=4.9.6:1)
    at HTMLDocument.dispatch (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-widget,jquery-ui-position,wp-pointer,jquery-ui-core,jquery-ui-mouse,jquery-ui-sortable,jque&load[]=ry-ui-draggable,underscore,utils,backbone,wp-util,moxiejs,plupload&ver=4.9.6:3)
    at HTMLDocument.r.handle (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-widget,jquery-ui-position,wp-pointer,jquery-ui-core,jquery-ui-mouse,jquery-ui-sortable,jque&load[]=ry-ui-draggable,underscore,utils,backbone,wp-util,moxiejs,plupload&ver=4.9.6:3)
    at Object.trigger (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-widget,jquery-ui-position,wp-pointer,jquery-ui-core,jquery-ui-mouse,jquery-ui-sortable,jque&load[]=ry-ui-draggable,underscore,utils,backbone,wp-util,moxiejs,plupload&ver=4.9.6:3)
    at Object.a.event.trigger (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-widget,jquery-ui-position,wp-pointer,jquery-ui-core,jquery-ui-mouse,jquery-ui-sortable,jque&load[]=ry-ui-draggable,underscore,utils,backbone,wp-util,moxiejs,plupload&ver=4.9.6:9)
    at HTMLDocument.<anonymous> (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-widget,jquery-ui-position,wp-pointer,jquery-ui-core,jquery-ui-mouse,jquery-ui-sortable,jque&load[]=ry-ui-draggable,underscore,utils,backbone,wp-util,moxiejs,plupload&ver=4.9.6:3)
    at Function.each (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-widget,jquery-ui-position,wp-pointer,jquery-ui-core,jquery-ui-mouse,jquery-ui-sortable,jque&load[]=ry-ui-draggable,underscore,utils,backbone,wp-util,moxiejs,plupload&ver=4.9.6:2)
    at a.fn.init.each (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-widget,jquery-ui-position,wp-pointer,jquery-ui-core,jquery-ui-mouse,jquery-ui-sortable,jque&load[]=ry-ui-draggable,underscore,utils,backbone,wp-util,moxiejs,plupload&ver=4.9.6:2)
    at a.fn.init.trigger (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-widget,jquery-ui-position,wp-pointer,jquery-ui-core,jquery-ui-mouse,jquery-ui-sortable,jque&load[]=ry-ui-draggable,underscore,utils,backbone,wp-util,moxiejs,plupload&ver=4.9.6:3)
    at Object.<anonymous> (heartbeat.min.js?ver=4.9.6:1)
(anonymous) @ wp-auth-check.min.js?ver=4.9.6:1
dispatch @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-widget,jquery-ui-position,wp-pointer,jquery-ui-core,jquery-ui-mouse,jquery-ui-sortable,jque&load[]=ry-ui-draggable,underscore,utils,backbone,wp-util,moxiejs,plupload&ver=4.9.6:3
r.handle @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-widget,jquery-ui-position,wp-pointer,jquery-ui-core,jquery-ui-mouse,jquery-ui-sortable,jque&load[]=ry-ui-draggable,underscore,utils,backbone,wp-util,moxiejs,plupload&ver=4.9.6:3
trigger @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-widget,jquery-ui-position,wp-pointer,jquery-ui-core,jquery-ui-mouse,jquery-ui-sortable,jque&load[]=ry-ui-draggable,underscore,utils,backbone,wp-util,moxiejs,plupload&ver=4.9.6:3
a.event.trigger @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-widget,jquery-ui-position,wp-pointer,jquery-ui-core,jquery-ui-mouse,jquery-ui-sortable,jque&load[]=ry-ui-draggable,underscore,utils,backbone,wp-util,moxiejs,plupload&ver=4.9.6:9
(anonymous) @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-widget,jquery-ui-position,wp-pointer,jquery-ui-core,jquery-ui-mouse,jquery-ui-sortable,jque&load[]=ry-ui-draggable,underscore,utils,backbone,wp-util,moxiejs,plupload&ver=4.9.6:3
each @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-widget,jquery-ui-position,wp-pointer,jquery-ui-core,jquery-ui-mouse,jquery-ui-sortable,jque&load[]=ry-ui-draggable,underscore,utils,backbone,wp-util,moxiejs,plupload&ver=4.9.6:2
each @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-widget,jquery-ui-position,wp-pointer,jquery-ui-core,jquery-ui-mouse,jquery-ui-sortable,jque&load[]=ry-ui-draggable,underscore,utils,backbone,wp-util,moxiejs,plupload&ver=4.9.6:2
trigger @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-widget,jquery-ui-position,wp-pointer,jquery-ui-core,jquery-ui-mouse,jquery-ui-sortable,jque&load[]=ry-ui-draggable,underscore,utils,backbone,wp-util,moxiejs,plupload&ver=4.9.6:3
(anonymous) @ heartbeat.min.js?ver=4.9.6:1
i @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-widget,jquery-ui-position,wp-pointer,jquery-ui-core,jquery-ui-mouse,jquery-ui-sortable,jque&load[]=ry-ui-draggable,underscore,utils,backbone,wp-util,moxiejs,plupload&ver=4.9.6:2
fireWith @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-widget,jquery-ui-position,wp-pointer,jquery-ui-core,jquery-ui-mouse,jquery-ui-sortable,jque&load[]=ry-ui-draggable,underscore,utils,backbone,wp-util,moxiejs,plupload&ver=4.9.6:2
y @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-widget,jquery-ui-position,wp-pointer,jquery-ui-core,jquery-ui-mouse,jquery-ui-sortable,jque&load[]=ry-ui-draggable,underscore,utils,backbone,wp-util,moxiejs,plupload&ver=4.9.6:4
c @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-widget,jquery-ui-position,wp-pointer,jquery-ui-core,jquery-ui-mouse,jquery-ui-sortable,jque&load[]=ry-ui-draggable,underscore,utils,backbone,wp-util,moxiejs,plupload&ver=4.9.6:4
18:10:46.691 avia-tinymce-buttons-4.js?wp-mce-4711-20180425:39 Uncaught TypeError: Cannot read property 'openInstance' of undefined
    at t.(/wp-admin/anonymous function).t.(anonymous function).createMenuValues (https://tallypeled.co.il/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/assets/js/avia-tinymce-buttons-4.js?wp-mce-4711-20180425:39:32)
    at t.(/wp-admin/anonymous function).t.(anonymous function).init (https://tallypeled.co.il/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/assets/js/avia-tinymce-buttons-4.js?wp-mce-4711-20180425:23:26)
    at bC (tinymce.min.js?ver=4711-20180425:2)
    at Array.<anonymous> (tinymce.min.js?ver=4711-20180425:2)
    at Object.At [as each] (tinymce.min.js?ver=4711-20180425:2)
    at EC (tinymce.min.js?ver=4711-20180425:2)
    at YC.<anonymous> (tinymce.min.js?ver=4711-20180425:2)
    at Array.<anonymous> (tinymce.min.js?ver=4711-20180425:2)
    at At (tinymce.min.js?ver=4711-20180425:2)
    at s (tinymce.min.js?ver=4711-20180425:2)

    THERE ARE 2 ERRORs now:

    1. ‘openInstance’ of undefined
    2. ‘hasClass’ of undefined

    • This reply was modified 6 years, 5 months ago by tallypeled.
    June 11, 2018 at 5:23 pm #971308
    tallypeled

    Maybe this can help locate the probelm:
    On localhost I also get the following error:

    avia-element-behavior.js?ver=0.9.5:532 Uncaught TypeError: $.AviaElementBehavior.history is not a constructor
    at Object.$.AviaElementBehavior.redo_undo (avia-element-behavior.js?ver=0.9.5:532)
    at HTMLDocument.<anonymous> (avia-element-behavior.js?ver=0.9.5:31)
    at i (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,underscore,jquery-ui-widget,jquery-ui-position,jquery-ui-core,jquery-ui-mouse,jquery-ui-sortable,jque&load[]=ry-ui-draggable,utils,backbone,wp-util,moxiejs,plupload&ver=4.9.6:2)
    at Object.fireWith [as resolveWith] (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,underscore,jquery-ui-widget,jquery-ui-position,jquery-ui-core,jquery-ui-mouse,jquery-ui-sortable,jque&load[]=ry-ui-draggable,utils,backbone,wp-util,moxiejs,plupload&ver=4.9.6:2)
    at Function.ready (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,underscore,jquery-ui-widget,jquery-ui-position,jquery-ui-core,jquery-ui-mouse,jquery-ui-sortable,jque&load[]=ry-ui-draggable,utils,backbone,wp-util,moxiejs,plupload&ver=4.9.6:2)
    at HTMLDocument.K (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,underscore,jquery-ui-widget,jquery-ui-position,jquery-ui-core,jquery-ui-mouse,jquery-ui-sortable,jque&load[]=ry-ui-draggable,utils,backbone,wp-util,moxiejs,plupload&ver=4.9.6:2)
    June 12, 2018 at 9:39 am #971595
    tallypeled

    RESOLVED!It was a plugin that caused the error.
    Thank you!!!

    June 12, 2018 at 10:14 am #971615
    Rikard

    Hi,

    Great, glad you found the problem and thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

  • Author
    Posts
Viewing 10 posts - 1 through 10 (of 10 total)
  • You must be logged in to reply to this topic.