Easyslider working in preview but showing old version in live

Hi Padrón!

Can you please provide us backend access, so we can give it a look for you?
Thanks a lot

Best regards,
Basilis

Hi,

I checked the slider issue and created a test page, please find the link in private.

The slider works fine without any issue. When I update the slider images the frontend get’s updated as well.

It may be an issue with your browser cache. Please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.

Best regards,
Vinay

Hey!

It is mostly due to a caching issue. But I cannot see the plugin tab when i login to deactivate plugin and troubleshoot the issue. Please deactivate all the active plugins for testing purpose and hard refresh the page. If that does not work please provide a use ID with full admin rights so we can further investigate this issue.

Best regards,
Vinay

Hey!

Thank you for the new credentials, I have enabled the debug mode so you can easily copy the shortcode for the advanced layout builder elements.

The slider appears to work fine on all the test pages but I’m not sure why it is not working correctly only on the homepage.
1. Please delete the slider element from homepage.
2. Re-create the slider element on the homepage.

Let us know if this works.

The below code is added in functions.php file to enable debug mode.

//set builder mode to debug
add_action('avia_builder_mode', "builder_set_debug");
function builder_set_debug()
{
	return "debug";
}

Cheers!
Vinay