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  • #451768

    When I use a text block and place my Easy video suite embed code in the video works good. I can save and everything looks good at first.

    After the page is updated, when I go back into that text block or any other text block it is only white and uneditable. I cannot see the text or the source code. Can’t edit it at all.

    I did find an easy video suite plugin where I embed the code in the box provided by the plugin and that fixed the issue with the text boxes. However, I thought you might want to know about this because it took me a few hours of testing to figure out that it was the actual embedding of the easy video suite code into the text box causing that error.

    #452439

    Hi wmsgeorge!

    Thank you for the heads up.

    Unfortunately, we don’t provide support for third party plugin but maybe we can take a quick look to see what’s happening when you add the embed code. Is it working in the default editor? Please post a sample of the code here.

    Cheers!
    Ismael

    #452697

    Hi Ismael,

    I think you misunderstood. I wasn’t using a plugin initially to embed the video code. I setup my layout in 1/3 and then placed a text box in each 1/3 area. Opened the text box and pasted the embed code of my video which is from Easy Video Suite, saved the text box and then moved to the second text box.

    Opened that text box and nothing would work. Couldn’t see source code, couldn’t see text, nothing. Go back to the first text box where I pasted the embed code and in there also couldn’t see anything.

    I then found a plugin to use for easy video suite videos, installed that and used that to paste the embed code of the videos in. Then everything worked again.

    So the problem is happening if someone uses the embed code of easy video suite videos directly into a text box.

    I wouldn’t use the default editor because I needed to have the layout specifically done in 1/3 and not sure how to do that in the default editor, so I was using advanced layout editor.

    #453497

    Hey!

    Can you paste the embed code you’re trying to use?

    Best regards,
    Josue

    #454122
    This reply has been marked as private.
    #454142

    Hey!

    I placed the code on a Code Block instead and it works fine so far.

    Regards,
    Josue

    #454160

    Awesome! I didn’t even notice the code block. Thank you for helping me out. I like to use as few plugins as possible on my sites so this is awesome! Thank you Josue.

    #454163

    You are welcome, glad to help :)

    Regards,
    Josue

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