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AuthorPosts
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July 7, 2017 at 3:15 pm #817874
I just upgraded to the latest version of Enfold, and my Easy Sliders stopped working. (example on top/left of this page: http://donsharphomeimprovements.com/roofing-contractors/ )
Even when ALL plugins are disabled, it still does not work.
I tried manually re-installing the theme via FTP and I’m still having the same problem.
July 8, 2017 at 6:29 am #818079Hey Tracy,
Your site is loading the wrong version of jQuery, are you sure that you checked properly after deactivating all plugins? WP Edit looks like the most suspicious one in my opinion.
Best regards,
RikardJuly 11, 2017 at 2:33 pm #819359Yes, after deactivating ALL plugins, I cleared the cache on my server and in my browsers. I tested on Chrome, Safari, & Firefox. I just now tried again, but still the same results. The sliders still are not displaying.
I just now reactivated all plugins except for WP Edit and still the same results.
July 11, 2017 at 2:46 pm #819371I also just updated to 4.1, but Easy Sliders still not working. Also, I just noticed my testimonial slider on the home page isn’t working either. (Under “What Customers are Saying”.
July 12, 2017 at 9:25 am #819880Hi TracyLove,
I was able to add another easy slider to your page at the bottom. The images show, but they don’t slide. You could try to recreate the slider you have and I will report this issue to our developers.
Best regards,
VictoriaJuly 12, 2017 at 1:16 pm #819989I did that already. I created a new page with a slider and had the exact same problem. Thanks for the suggestion though.
July 13, 2017 at 11:38 am #820469Hi!
I checked the page today and the slider is working. Is this fixed?
Regards,
IsmaelJuly 13, 2017 at 11:30 pm #820865No, it isn’t working on my end. On the attached screenshot, the slider should be in the top/left corner of the page, under the logo. There is an easy slider at the top/left of each of the service pages on this site:
SCREENSHOT:
https://www.dropbox.com/s/lh754amklqbgisq/Screenshot%202017-07-13%2016.24.56.png?dl=0SOME OF THE AFFECTED PAGES:
http://donsharphomeimprovements.com/roofing-contractors/
http://donsharphomeimprovements.com/gutter-installers/
http://donsharphomeimprovements.com/energy-efficient-window-installers/Also, near the bottom of the home page, the testimonial slider is not working either.
- This reply was modified 7 years, 5 months ago by TracyLove.
July 14, 2017 at 2:42 pm #821177Hi,
I can reproduce the issue. Could you please post FTP logins here privately as well?
Best regards,
YigitJuly 14, 2017 at 6:49 pm #821360Ok, Thanks Yigit!
July 17, 2017 at 6:02 am #822325Hi,
The slider only works after clicking on the navigation arrows. I didn’t notice that before. The issue is caused by the “Reviews on Google” url. We shortened it with bit.ly. Please remove browser cache or hard refresh before checking the page.
Best regards,
IsmaelJuly 17, 2017 at 2:27 pm #822627Yes! That did it!
Thanks Ismael!
July 17, 2017 at 2:45 pm #822635Hi,
Glad Ismael could help! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)Best regards,
Yigit -
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