Viewing 10 posts - 1 through 10 (of 10 total)
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  • June 19, 2019 at 4:58 pm #1111621
    knowhow2016

    Hi,
    i’ve set the link to my YouTube video inside my fullwidth easy slider but it does not function, the error message appears. Here is the link: http://www.know-how.it/20-anniversario/
    I’ve tried disabling all the plugins and my theme and WP are up to date.

    One other thing, always on the same page (http://www.know-how.it/20-anniversario/), I have a masonry gallery: when I click on the image or the image doesn’t open or it opens but there are no controls (backward and forward navigation and close button) I can’t close the image and I have to click on the back button of the browser in order to get back on the page.

    Thank You,
    Anita

    • This topic was modified 5 years, 8 months ago by knowhow2016.
    June 19, 2019 at 5:34 pm #1111640
    knowhow2016

    Ok, I’ve managed the error of the YouTube video on easy slider.
    The second point of masonry gallery is still opened.

    Thank you,
    Anita

    June 20, 2019 at 10:51 am #1111895
    Nikko

    Hi Anita,

    Can you try to check if Lightbox Modal Window is checked in Enfold > Theme Options?

    Best regards,
    Nikko

    June 20, 2019 at 11:07 am #1111909
    knowhow2016

    Hi Nikko,
    I confirm that it is checked.

    Regards,
    Anita

    June 20, 2019 at 7:24 pm #1112072
    Victoria

    Hi Anita,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    June 21, 2019 at 11:02 am #1112289
    knowhow2016

    Hi Victoria,
    of course, in private.

    Thanks,
    Anita

    June 24, 2019 at 4:00 am #1112812
    Ismael

    Hi,

    Thank you for the update.

    You have to update the header.php template file in the child theme to re-enable the lightbox. It’s still the old version.

    Best regards,
    Ismael

    June 24, 2019 at 10:30 am #1112866
    knowhow2016

    OK, Solved!

    Thank you very much!
    Anita

    June 24, 2019 at 1:01 pm #1112912
    knowhow2016

    Just one question: when there is a theme update do I need to update the header.php file every time inside the child theme?

    Thanks/ Regards,
    Anita

    June 24, 2019 at 8:54 pm #1113005
    Basilis

    Hi,

    Yes if there is an update on this file.
    But remember to do keep a backup.

    Best regards,
    Basilis

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