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  • May 5, 2019 at 8:52 pm #1097496
    jochemnooyen

    Hi There,
    I use a easy slider at my home page, the two slide have two buttons, one button is used to open the youtube video in a lightbox.
    This doens’t function any more.

    Is there a fix, i can’t find it.
    Thanks

    May 6, 2019 at 6:24 am #1097594
    Rikard

    Hey jochemnooyen,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    May 6, 2019 at 9:40 am #1097621
    jochemnooyen

    Hi, thanks for the quick respons, you find the login details in the private area.
    Thanks

    May 8, 2019 at 10:07 pm #1098653
    Vinay

    Hi,

    Thank you for sharing the details.

    I have added a new page “mind-illusionist” for testing purpose.

    The result was the same as yours, the lightbox did not work. A plugin conflict may be one of the reasons for this issue.
    To find which plugin is causing the conflict please follow these steps:

    1. Go to your plugins page > Deactivate all active Plugins
    2. Update WordPress and Enfold to the latest version if you have not.
    3. Make sure all the plugins are updated.
    4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

    We await the results of your plugin compatibility test.

    Thanks for your cooperation :)

    Best regards,
    Vinay

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