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  • December 4, 2013 at 3:32 pm #196150
    jkadauke

    Hi,

    in der Hoffnung, dass ihr deutsch versteht: Bei unserer Website, auf der wir Enfold verwenden, funktioniert seit kurzem (genauen Zeitpunkt kenne ich nicht) Easy Slider nicht mehr. An den Slidern hat niemand etwas geändert. Gab es ein Update oder was könnte hier das Problem sein?

    —-

    if you don’t understand german, here in english: Our website built with Enfold has several Sliders built with Easy Slider. For short time (don’t know since when) those sliders don’t work anymore. Noone has changed anything. Could this be some update i didn’t recognize or what could be the problem?

    December 4, 2013 at 3:36 pm #196152
    Yigit

    Hey jkadauke!

    You are currently using Enfold version 1.7 which is fairly old comparing to the latest version 2.4.2. Please login on ThemeForest with the account you have purchased Enfold and go to Downloads section to download the most recent version of the theme and update your theme via FTP. That should solve the issue. There have been many bug fixes and improvements in the theme, so it is always good to stay up-to-date :)
    For a quick guide on updating your theme take a look at this video on updating the Enfold theme via FTP: https://vimeo.com/channels/aviathemes/67209750

    Best regards,
    Yigit

    December 4, 2013 at 3:49 pm #196155
    jkadauke

    Thank you very much, i really didnt recognize that there was an update. So do i need a backup of the site or is the update not that dangerous? :)

    December 4, 2013 at 3:52 pm #196157
    Yigit

    Hi!

    If you have not made any changes on theme files you do not need to backup. Your content is saved in your database so it will not be affected with the update. If you have made CSS changes in Custom.css file inside Enfold/css file, you can back it up.

    Cheers!
    Yigit

    December 4, 2013 at 4:33 pm #196196
    jkadauke
    This reply has been marked as private.
    December 4, 2013 at 4:37 pm #196201
    Yigit

    Hey!

    It seems like you are still using the old version. Can you please try re-updating the theme via FTP?

    Cheers!
    Yigit

    December 4, 2013 at 4:50 pm #196217
    jkadauke
    This reply has been marked as private.
    December 4, 2013 at 5:57 pm #196269
    Yigit

    Hey!

    Can you post the link to your website? I am checking the one on your profile and it still shows version as 1.7

    Best regards,
    Yigit

    December 5, 2013 at 10:41 am #196581
    jkadauke
    This reply has been marked as private.
    December 5, 2013 at 3:39 pm #196669
    jkadauke

    new bugs… pictures i upload are just shown as questionmarks…

    December 5, 2013 at 4:17 pm #196690
    jkadauke

    found the reason! its a third-party plugin that disables something has been deactivated now and all the pictures are visible again. thanks for your help

    December 6, 2013 at 5:18 am #196842
    Ismael

    Hi!

    Glad it is fixed. :)

    Cheers!
    Ismael

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  • The topic ‘Easy Slider funktioniert nicht mehr / doesn't work anymore’ is closed to new replies.