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  • November 8, 2017 at 12:23 am #873934
    AdamTurner

    Hi,

    As always, a pre-note to say you’v provided us with an exceptionally great theme and your ongoing support is very much appreciated!

    I have two slight issues:

    1 – since a previous problem where we had to restore from a backup the icons on the site have turned into squares. I did an update to the latest version of the theme today as per another support thread but it didn’t make any difference.
    What is did do unfortunately is…
    2 – stop a video from working on the easy slider on a new homepage i was designing here: http://tristansoames.com/home-2/
    NOTE – YOU WILL NEED TO LOGIN TO SEE IT.

    Any help or advice you can offer would be greatly appreciated.

    Many thanks,
    Adam

    November 9, 2017 at 5:09 am #874389
    Rikard

    Hey AdamTurner,

    Thanks for the login details, though they are working. Could you check and verify please?

    Best regards,
    Rikard

    November 12, 2017 at 9:50 pm #875839
    AdamTurner

    Hi There,

    Sorry, i’ve tried sending these details once already but it would appear it didn’t work.

    Please find the password below..

    Thanks for your help!

    Adam

    November 13, 2017 at 2:36 pm #876114
    AdamTurner

    Hi – can someone please get back to me ASAP as there are a few problems with the site i’m noticing:

    Site icons site wide are not working also

    Homepage slider has stopped working..

    Not sure why this is happening – it seems like a Db issue maybe?

    Thanks :)
    Adam

    November 14, 2017 at 7:05 am #876466
    Ismael

    Hi,

    We found a CORS error in the console.

    Access to Font at ‘http://www.tristansoames.com/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/assets/fonts/entypo-fontello.woff?v=3’ from origin ‘http://tristansoames.com’ has been blocked by CORS policy: No ‘Access-Control-Allow-Origin’ header is present on the requested resource. Origin ‘http://tristansoames.com’ is therefore not allowed access.

    Please refer to the following link for more info.

    // https://kriesi.at/documentation/enfold/enable-cors/

    Best regards,
    Ismael

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