Viewing 10 posts - 1 through 10 (of 10 total)
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  • September 12, 2018 at 1:57 pm #1008908
    AbrahamenDeLeeuw

    Hi,

    The following shortcode: [purchase_history] doesn’t seem to work with Enfold, particularly the “View Licenses” link. We have tried placing it outside the Advanced lay-out builder -, different ways of placing the shortcodes, but the only thing that helped was changing our theme.

    Could do with some assistance:)

    September 13, 2018 at 9:19 am #1009283
    Dude

    Hey AbrahamenDeLeeuw,

    Please create me an admin account – I’ll look into it.

    Best regards,
    Peter

    September 13, 2018 at 11:37 am #1009333
    AbrahamenDeLeeuw
    This reply has been marked as private.
    September 13, 2018 at 1:10 pm #1009373
    Dude

    Hi,

    I tried to reproduce the issue but the shortcode seems to work for me. Please log in with the credentials you gave me and go to the link I posted in the private content.

    Best regards,
    Peter

    September 13, 2018 at 3:49 pm #1009454
    AbrahamenDeLeeuw

    Hi Peter,

    Thanks. The Details & Download is fine. But it’s about the “View Licenses” link. Could you have another look? :)

    September 13, 2018 at 4:04 pm #1009463
    Dude

    Hey!

    I can’t see the “View Licenses” link – where can I find it?

    Cheers!
    Peter

    September 13, 2018 at 4:14 pm #1009469
    AbrahamenDeLeeuw

    Hey! Maybe now you can, I’ve added a purchase to you login.

    September 13, 2018 at 4:39 pm #1009495
    Dude

    Hi,

    I created a test account page (see link in private content). It uses the default wordpress editor and the shortcode works just fine there. The advanced layout builder is not compatible with the shortcode – probably because edd loads its own template (with template_redirect) and this is not possible if the adavanced layout builder is used (because it also requires a special template and hooks into template_redirect). So basically I’d recommend to use a standard wordpress page as a starting point for the account page, not an advanced layout builder page.

    Best regards,
    Peter

    September 13, 2018 at 5:38 pm #1009546
    AbrahamenDeLeeuw

    Thanks! It works.

    September 13, 2018 at 8:54 pm #1009640
    Basilis

    Hi,

    Glad we could help!

    Please take a moment to review our theme and show your support https://themeforest.net/downloads
    Don’t forget to bookmark Enfold Documentation for future reference.

    Thank you for using Enfold :)

    Best regards,
    Basilis

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