Viewing 8 posts - 1 through 8 (of 8 total)
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  • September 19, 2019 at 12:41 pm #1139883
    tammiviestinta

    Hi,

    I have contact forms on many sites and now I noticed that on small screens (mobilephone and iPad) the validiation is not working. My client gets forms without any e-mail information. When using wide screens the validiation on e-mail works: the form is not sent before ther is e-mail written. How to fix that on mobile devices?

    September 19, 2019 at 1:01 pm #1139890
    Günter

    Hey tammiviestinta,

    Please update to 4.6.2 – Problem is fixed there.

    Best regards,
    Günter

    September 19, 2019 at 1:02 pm #1139891
    tammiviestinta

    Thanks! I’ll do that.

    September 19, 2019 at 4:18 pm #1139960
    Jordan Shannon

    Hi,

    Did you need additional help or shall we close this topic?

    Best regards,
    Jordan Shannon

    September 20, 2019 at 9:34 am #1140152
    tammiviestinta

    I updated Enfold and php, but on mobile (at least Honor phone) messages still leaves without e-mail information.

    September 23, 2019 at 2:30 pm #1141013
    Ismael

    Hi,

    Thank you for the update.

    Did you remove the cache on that phone before testing it? And please disable the cache and minification plugins temporarily.

    Best regards,
    Ismael

    September 24, 2019 at 3:56 pm #1141420
    tammiviestinta

    Now it is working. Could be because that cache.

    September 24, 2019 at 4:57 pm #1141439
    Jordan Shannon

    Hi,

    I’m glad this was resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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