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  • #335234

    Hi Kriesi team

    Thanks for your great theme!!
    I am having this odd problem with setting up email for contact form (I am to use similar form on more Enfold applications).
    I have spent all day trying to figure it out and I’m pulling my hair out by now :)
    Setting up a nice comprehensive contact form works smoothly itself, and it also works like a charm in the front end (besides the email-problems). Enfold does its work…

    However setting up the email “configuration” in the form raises some problems for me:
    1) Setting up the email address where mails should be delivered to
    2) Setting up the Autorespond Text, that will be sent to the users email address once he has submitted the form

    For BOTH 1) and 2) same problem: I have tried several email-adresses and it only works with a outlook.com adress??!!

    Please refer to private content for links and login credentials

    very best regards

    #336534

    Hey!

    Please set-up a test form with this plugin to discard if the issue is coming from the theme.

    Also, what’s the username of the account you created for us?

    Regards,
    Josue

    #336736

    Hey Josue .

    Thanks for your answer. Weirdest thing happened though: After testing the setup over 2 days I have not done anything before your answer today. Before installing the plugin you referred for testing, I just to make sure tested my setup again – and now it is working?!! Have not got a clou why this is, maybe a server “thing”? Anyhow, problem seems to have solved “itself”. :) But thanks again for helping!!

    best regards

Viewing 3 posts - 1 through 3 (of 3 total)
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