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  • November 24, 2025 at 10:17 pm #1491768
    joneszelasko

    Since the last update, products are showing twice on our store page, and I don’t know how to take off the stuff added to the page. It should end after the section for Spanish products (where it says sort by default). I’m not sure how to take off the extraneous products.

    November 25, 2025 at 6:05 am #1491772
    Ismael

    Hey Paula,

    Thank you for the inquiry.

    Did you set the page as the base shop page and then add another Product Grid using the Advanced Layout Builder? For the base shop page, you don’t need to add a Product Grid element because the products will display automatically. Please try to remove the element, or provide the login details in the private field so we can further investigate the issue.

    Best regards,
    Ismael

    February 16, 2026 at 9:04 pm #1495144
    joneszelasko

    I thought I had this solved, but it’s still a problem. I tried deleting the incorrect store page, but then store disappeared completely. I think the problem is that the Menu is pointing to the incorrect store page, and I can’t find where to change it. Theoretically I could delete the wrong page after changing the menu, correct?

    February 17, 2026 at 6:24 am #1495155
    Ismael

    Hi,

    Thank you for the update.

    The product grid is duplicated because there is a shortcode block containing a product shortcode on the base Store page, which renders another product grid. We removed the shortcode element. Please make sure to purge the cache before testing.

    Best regards,
    Ismael

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