Viewing 6 posts - 1 through 6 (of 6 total)
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  • October 9, 2018 at 10:48 am #1019421
    TulahStyle

    Hi Enfold Team ,

    I have tried finding this issue in the forums and while i found somewhat similar problems i have not found my specific problem i am hoping you will be able to help me out with this issue as our launch is planned to be soon

    The issue i am having is that my shop page is displaying certain products more then once.

    I am using the Woocommerce shop interface and have the enfold shop settings to use the “Shop Option” Woocommerce gallery 3.0

    However to make a front shop page ; i created a page and inserted this code

    [av_productgrid columns='4' items='30' offset='0' sort='0' paginate='yes' av_uid='av-41hw']

    Another notable issue ive noticed upon closer inspection is when you click shop originally the page counter registers the products at “Page 1 of 4” however when i click towards the second page the page counter displays as “Page 2 of 5”

    I am not 100% sure these issue are related but im unsure where and how to figure what i should do next to fix this issue

    PLEASE HELP.

    • This topic was modified 6 years, 1 month ago by TulahStyle.
    October 10, 2018 at 8:25 am #1019832
    Victoria

    Hey TulahStyle,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    October 11, 2018 at 7:33 pm #1020454
    TulahStyle

    Of course Victoria how do i give you access? Should i just send you a username and password?

    October 12, 2018 at 6:23 am #1020609
    Rikard

    Hi,

    Yes please, in the private content box in your reply so that all moderators can access it.

    Best regards,
    Rikard

    October 13, 2018 at 8:41 am #1020997
    TulahStyle
    This reply has been marked as private.
    October 18, 2018 at 5:50 pm #1023521
    Ismael

    Hi,

    Thanks for the update. I can’t access the dashboard using the provided login details though. Please check it carefully.
    Which of the products are showing twice or duplicated? Please provide the actual url of the shop and the product pages.

    Best regards,
    Ismael

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