Viewing 12 posts - 1 through 12 (of 12 total)
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  • September 18, 2013 at 3:20 pm #162961
    haines1

    Good morning.

    I am having a problem importing your dummy data into your Enfold theme.

    I have read through your support postings and I have done what was recommend. I even increased my limit to 256 in the WP-Admin.php file.

    When I press the import button the command eventually just times out and I get a “sparky” message.

    Can you please help…

    Thank you.

    September 18, 2013 at 3:36 pm #162972
    Devin

    Hi haines1,

    Disable any plugins or dropins if you have any active as a first step. Next, what version of the theme and WordPress are you using as well as browser+OS?

    Regards,

    Devin

    September 18, 2013 at 7:05 pm #163087
    haines1

    Hi Devin,

    Thank you for your quick response.

    I have deactivated all plug/drop ins

    I’m using the latest versions of WP and Enfold.

    Chrome and Firefox
    W7 64 os

    Thanks for any help you can provide.

    David

    September 19, 2013 at 3:30 am #163286
    Ismael

    Hey!

    Can you please re-install WordPress and start from scratch? You should increase php memory limit on wp-config.php file, add this:

    define('WP_MEMORY_LIMIT', '128M');

    Cheers!
    Ismael

    September 19, 2013 at 10:35 pm #163775
    primarythoughts

    This solution did not work for me either.

    Nothing on the Enfold Theme Options page works. You can not Import dummy data, upload a logo, favicon, change the frontpage settings – nothing.

    Please advise. Thanks

    September 20, 2013 at 2:21 am #163858
    Josue

    Hi!

    Perform a quick test trying to upload something via Media > Add new, if it doesn’t upload, it’s probably not a theme-related issue.

    Regards,
    Josue

    September 20, 2013 at 8:23 am #163952
    haines1

    Ismael,

    I have reinstalled and increased mem limit. Still nothing.

    Is this an issue with AVIA?

    Thank you,

    David

    September 20, 2013 at 4:50 pm #164112
    Devin

    Hello David!

    Can we see what you have now live (theme installed with no imported data)?

    Have you tried switching to one of the default WordPress themes and trying to upload an image?

    Best regards,
    Devin

    September 25, 2013 at 6:51 pm #166200
    primarythoughts

    I have performed the suggestions and still can not import the dummy data.

    Changing the wp-config did not work.
    I am able to switch to a default wp theme and upload an image.
    I am able to upload an image directly to the media.

    Please provide a solution to the issue.

    Thanks – Mel

    September 25, 2013 at 11:01 pm #166285
    Devin

    I’ll need to log in and take a look at the site live. If you can create a temporary admin account for me we can dig a bit deeper.

    You can send the information to my email at DevinVinson (at) gmail.com. Make sure to include a link to this topic so that my spam filter doesn’t grab it :)

    September 26, 2013 at 2:31 am #166349
    primarythoughts

    Thanks again Devin!

    September 26, 2013 at 3:16 am #166369
    Devin

    Glad we could help. Let us know if you have any other questions or issues.

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