Viewing 14 posts - 1 through 14 (of 14 total)
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  • December 16, 2019 at 11:45 am #1166320
    Knallfrosch3

    Hello, on the modal DSGVO-pop-up German and Englisch is mixed up. Why and how to change this? thank! Latest language file has been uploaded. WP-Language is set to German.
    Please see page below.

    December 16, 2019 at 12:53 pm #1166346
    Knallfrosch3

    It seems to work now. Obviously it seems that it was a temporary problem.

    December 16, 2019 at 8:57 pm #1166571
    Knallfrosch3

    On another website the error shows again: German and English are mixed up in the pop-up-window. Same as in the cookie/DSGVO admin menu. Half is in German, half is in English. WP-Settings is set to German. New language files are uploades, version of Enfold is the current one.

    December 18, 2019 at 2:31 am #1167068
    Ismael

    Hi,

    Thank you for the inquiry.

    Where can we see the issue? Please provide a link to the other website so that we can check it. Did you replace the default privacy text with your own?

    Best regards,
    Ismael

    December 18, 2019 at 1:27 pm #1167255
    Knallfrosch3

    Hi

    I can upload screenshots or you tell me, in which moment you can check it immediately so that we can switch it to live.

    This is not the case of manual translation, as fix parts are in English. On two other sites of us it worked well.

    Thanks, regards
    I.

    • This reply was modified 4 years, 11 months ago by Knallfrosch3.
    December 19, 2019 at 6:17 pm #1167860
    Knallfrosch3
    This reply has been marked as private.
    December 21, 2019 at 3:33 am #1168370
    Ismael

    Hi,

    Sorry for the delay. We usually reply within 24 hours, so we should be able to check the site anytime around that period. Is there a staging or development version of the site?

    Best regards,
    Ismael

    January 8, 2020 at 3:08 pm #1171485
    Knallfrosch3
    This reply has been marked as private.
    January 8, 2020 at 8:08 pm #1171579
    Victoria

    Hi Knallfrosch3, 

    You can upload screenshots to a service like Dropbox or http://imgur.com and give us the links here.

    Best regards,
    Victoria

    January 9, 2020 at 2:30 pm #1171815
    Knallfrosch3
    This reply has been marked as private.
    January 10, 2020 at 4:42 am #1172052
    Ismael

    Hi,

    Thank you for the update.

    The translations for the default privacy texts are going to be included in the upcoming version of the theme. For now, you can use the beta version and update the language files if you want to get it fixed immediately and not wait for the patch. Please check the private field for the beta version and the language files.

    Best regards,
    Ismael

    January 10, 2020 at 10:50 am #1172101
    Knallfrosch3

    Thanks. But what is strange is, that in three other websites it works correctly, but not on this one (same version). That means, it works already, but obviously not in this site?! What could be the reason?

    January 10, 2020 at 11:14 am #1172105
    dondela

    Dear Ismael,
    could you please give me the link to the current beta files as well?

    January 12, 2020 at 6:41 pm #1172556
    Mike

    Hi,

    @dondela
    I added the link to another one of your threads in the Private Content area.

    Best regards,
    Mike

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