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  • #971055

    Hey Kriesi team.

    The explicit GDPR marketing consent / opt-in now provided and required by Mailchimp is still missing and new subscribers will appear as if they haven’t opted in (i.e. won’t receive any emails.

    I’m linking one of my client’s mailchimp-signup-forms in the private section, all the content visible there is generated by mailchimp and set in the mailchimp back-end. Users have to explicitly check the E-Mail checkbox to receive emails. In theory, there could also be other checkboxes, like postal mailings etc.

    Only if the box is checked, the Mailchimp system will register the explicit GDPR consent and emails can be sent out according to GDPR provisions.

    FYI, this is NOT the same as the Privacy Policy checkboxes added in v4.4 (see e.g. https://kriesi.at/support/topic/dsgvo-gdpr/) – which are a nice addition, but don’t solve the issue :-/

    Please advise?! The mailchimp sign-up form does come with the note to let you know if we want to see additional functions…

    #971449

    I will add to this. The current Mail Chimp element in Enfold is for embedded forms. The Mail Chimp embedded forms are not GDPR compliant. Only the Modal Pop Up forms are. They then collect the needed data.

    The code block does not work with the Modal Pop Up code that is GDPR compliant. Here is the text from the MailChimp site:
    Before You Start
    Here are some things to know before you begin this process.

    Enabling GDPR fields on your signup forms does not make you compliant. It’s the first step of the process. To collect consent from new and existing contacts, you’ll set up your forms, create a segment, and send a consent campaign.

    GDPR forms are not compatible with embedded forms or MailChimp Subscribe.

    GDPR forms are only compatible with certain styles of pop-up forms.

    I am not code savvy so adding code to the site is not an option for me.

    Please up date either the code block or Mail Chimp element.

    Thank you,

    • This reply was modified 6 years, 6 months ago by D579L.
    #972497

    Hi,

    We are working on an update that will fix those issues.
    We appreciate the patience.

    Best regards,
    Basilis

    #1045933

    HI Enfold team – is there any news with regard to updating the Mailchimp implementation to be GDPR compliant? Maybe a plan to include this into one of the next versions? (I know you’ve all had your hands full with the Gutenberg update)

    #1045964

    Hi fkmediaworks,

    Don’t have an answer to this question yet. Maybe in the future.

    Best regards,
    Victoria

    #1045979

    Hi Victoria,
    that’s too bad, seeing that GDPR has been EU law for almost 7 months now and the existing Mailchimp feature is unusable.
    From a development point of view, this shouldn’t be such a major task to begin with, so maybe someone can take a closer look and prioritise? Otherwise, I’ll have to stick with using iframes to load the native Mailchimp form to keep my clients on the safe side – or find a Mailchimp plugin that already does the job (rendering Enfold even more obsolete than the Gutenberg editor might do for a lot of people out there *sigh*).

    #1046347

    Hi fkmediaworks,

    Thank you for letting us know how you feel.

    I forwarded your concern to Kriesi.

    Best regards,
    Victoria

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