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  • #375658

    Moin,
    leider erhalte ich beim Ausdruck einer Seite lediglich die Kopf- und Fußzeilen des Firefox-Browsers sowie das Header-Logo, nicht aber den Inhalt der beiden Spalten (Einfacher Foto-Slider bzw. Text-Block).
    Kann jemand helfen?
    Danke
    Klaus

    #375743

    Hey Bklaus_sk!

    Make sure your using the latest version of Enfold, 3.0.4, and deactivate all plugins while testing.

    If that does not help then send us a link to your page and we’ll take a look.

    Best regards,
    Elliott

    #375815

    Hi Elliot,
    yes, latest version and all plugin deacitivated: same problem
    Using InternetExplorer: no problem
    According to Firefox FAQ I reconfigured page options. Result: if I manually rescale the page size (from “automatical rescaling” or so) to fixed scale of “70 %” or the print preview shows the page. But one of the pages only shows up if I rescale to 60 %.
    So it seems to be a Firefox problem?
    Thanks
    Klaus

    #375926
    This reply has been marked as private.
    #376895

    Hi!

    Hmm, I’m also having some problems with the Firefox print preview for some reason. Perhaps it’s cause of a recent Firefox update? It never used to do this before but whenever I click on print preview it acts like it’s trying to load the print preview page but nothing displays. I don’t think it’s an Enfold issue because it happens on all sites.

    I’ll try reinstalling to see what happens and I’ll go ahead and flag this for the rest of our team to take a look.

    Cheers!
    Elliott

    #376914

    Hey!

    please try with a default WordPress theme to make sure it’s a Firefox problem. Did you contact their support already?
    Which Firefox version are you using? please download the newest update.

    Regards,
    Andy

    #377100

    Hi Andy,
    I cannot reproduce that problem with one of the default themes activated. But in that case there is only source code, no sliders and advanced elements to be seen.
    FF tells me that it´s the latest version: 34.0.5
    No, I did not contact their support, but I´ll try.
    Regards
    Klaus

    #377113
    This reply has been marked as private.
    #377492

    Hey!

    After reinstalling Firefox the print preview is working fine for me again. I don’t see any issues with your site. What happens when you reinstall Firefox?

    Can you take a screenshot and highlight what your seeing so we can get a better idea?

    Cheers!
    Elliott

    #377524

    Hi Elliott,
    I de-installed and installed Firefox: no change.
    How can I attach a Screenshot.
    Meanwhile I got a response in the FF-forum:

    =========================================
    Re: Drucken aus WordPress

    Beitrag Beitrag #6 von .Hermes » Fr, 09. Jan 2015 16:35

    Bklaus hat geschrieben:Im Internet Explorer wird die Seite korrekt gedruckt

    Der ist als fehlerhaft bekannt.

    In diesem Code-Grab gibt es zumindest eine Anweisung “overflow: hidden”. Bei geringer Größe gibt es keinen “overflow”, der Text wird also dargestellt.

    Die Entwickler dürfen nachbessern Teile es ihnen mit.

    P.S.
    die Geschichte mit dem vom IE ignorierten “overflow” zieht sich seit Jahren durch das Forum.

    ==================================================
    What I understand is that there is a “overflow:hidden”, that prevents printing in some cases. And they say that the developers have to change the theme because Firefox is processing correctly.
    Regards
    Klaus

    #378007

    Hi!

    When you write your post click on the “img” tag in the WYSIWYG editor and you can insert a URL to your screenshot. You can use imgur.com to host your screenshot.

    Best regards,
    Elliott

    #378027

    Ok, these are the screenshots:
    Webpage: <img src="https://www.dropbox.com/s/13vz7rvdsbc20if/Screenshot_1.PNG?dl=0http://" alt="Webpage" />
    Print preview: <img src="https://www.dropbox.com/s/7p80op1g22rmwt1/Screenshot_2.PNG?dl=0http://" alt="Print Preview" />
    Thank you

    PS.: Sorry, links did not show up so I conversed them into code.

    • This reply was modified 9 years, 10 months ago by Bklaus_sk.
    #378517

    Hi!

    Ok I see it on your “Unterricht” page. Your homepage seems to be fine though for some reason. Can you change our login to admin so we can take a closer look?

    Regards,
    Elliott

    #378586
    This reply has been marked as private.
    #379611

    Hey!

    Not sure what it could be. I tested it out in my XAMPP setup using the same elements your using but it’s working fine. I then created a test page on your site with the same elements and it’s displaying fine also.

    Try deleting the unterricht page and recreate it to see what happens.

    Best regards,
    Elliott

    #379716

    Hi Elliot,
    thanks for your efforts.
    I rebuilt a new page and I changed the “Unterricht”-page: the print preview is ok as long as there is no image or simple slider in the left 1/3 column.
    As the images are not important for printing: is there a way to exlude the first column? Or to print only the second column (without header etc.)?
    Or is there a proper way to offer a PDF-print button?
    Thanks
    Klaus

    #380036

    Sorry to come back to this issue:
    I just tested your “Test”-page: is working fine until there is too much text in the text element in the right column. I did not test the limit, but it must be beyond four lines.
    Thank you

    #380982

    Hi!

    I don’t know. It must be something with our print.css stylesheet but it’s weird I cannot reproduce it on my XAMPP setup. What happens when you actually print the page? It seems to look fine in Chrome’s print debug tools.

    I’ll flag this for the rest of our team to see if they have any idea on what it could be.

    Best regards,
    Elliott

    • This reply was modified 9 years, 9 months ago by Elliott.
    #382001

    Hi Elliott,
    when I print I get three blank pages with only the logo and a separator line.
    Regards
    Klaus

    #387294

    Hey!

    Not sure what is causing this and I got troubles reproducing it. While I am investigating the issue you might want to try to open your functions.php file and remove the line

    wp_enqueue_style( 'avia-print' ,  $template_url."/css/print.css", array(), '1', 'print' );
    

    which includes the print.css file and is probably causing the issue in one way or another

    #387769

    Yes, that did the job.
    Although the akkordeon does not enfold while printing (didn´t it do before?)
    Hope there are no other implications?

    Thank you

    #388561

    Hey!

    If you’d like then you can delete all of the contents of the /enfold/css/print.css file and then add this inside.

    .toggle_wrap { display: block !important; position: relative !important; left: 0px !important; visibility: visible !important; }
    

    That will make it so the accordions display when printing but all of the other print style CSS is removed. Or add this in Dashboard > Enfold > General Styling > Quick CSS if you want to keep the print.css file from loading.

    @media print {
    .toggle_wrap { display: block !important; position: relative !important; left: 0px !important; visibility: visible !important; }
    }

    Cheers!
    Elliott

    #388758

    Thank you, everything is perfect now!

    Klaus

Viewing 23 posts - 1 through 23 (of 23 total)
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