Tagged: 

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • May 8, 2025 at 6:28 am #1483804
    KatConnolly

    Have a site where the hamburger menu on iPhone does not drop down, and the header image does not appear on mobile. Note that the Google Chroms emulator works OK, but the real phone doesn’t.

    I’m not sure if the issue still happens on Android, as I don’t have anything to test it on.

    Site is on Enfold 7.1, WordPress 6.8.1

    Site and Login credentials provided for moderators

    May 11, 2025 at 2:37 pm #1484021
    Mike

    Hey Kat,
    Thank you for your patience and the link to your site, I tested with my Android device and with Safari on Mac in Responsive Design Mode to emulate a iPhone, but the burger menu and header image worked correctly. Unfortunately, I don’t have a iPhone to test with.
    Try disabling your plugins and clear your iPhone cache and check again.
    Please note that iPhones can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.

    Best regards,
    Mike

  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.