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Hi,
I really like the Enfold theme but lately i have been having issues. I have two issues which i need help resolving please:
1. The Drop-Down shopping basket is not loading the contents upon hover. I recall turning this off only in the homepage, but i forgot how to do this. However, it used to work across all other pages of the site, but now it is not working at all. Instead of drop down showing products, it simply shows a diamond icon and nothing else.
2. The “Add to Basket” button on the homepage and shop pages forever load when you click on the button. It shows a loading icon once you click on the button, and nothing else. When you click on the cart though, it seems that the product is already put there. This confuses customers and I also need this resolved.
I trust that you will help me resolve this in good time.
(website in private content section)Best Wishes,
MAHey Moss,
Thank you for using Enfold.
1-2.) The cart dropdown is displaying on other pages but adding a product to the basket doesn’t update the cart content. Did you add any modification to the cart button or to the products? What is the current version of the theme? Please upgrade to version 4.1.2.
Best regards,
IsmaelHi Ismael,
Thank you for responding.
As far as i’m aware I have not added any modifications to the cart button.
The current version i am using is 4.1.2 – there is no option to upgrade from this point. I am also using a Child Theme that is active (only one version of this available).
Best Wishes,
Moss
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