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  • July 20, 2015 at 9:15 pm #476144
    markmiller717

    We are experiencing the Drag And Drop problem on the latest version of the Enfold Theme

    See screenshot here as to what happens when trying to Drag: http://www.screencast.com/t/TPHUNCqcqTb

    I have tried deactivating all plugins, however the problem still persists even when all are deactivated.

    We are running the latest theme as well as of last night. Please advise on how to fix.

    Thanks!

    July 20, 2015 at 10:03 pm #476163
    Josue

    Hi!

    Have you checked in another browser / computer?

    Cheers!
    Josue

    July 20, 2015 at 10:09 pm #476169
    markmiller717

    Yes it happens in Firefox, Chrome, and Safari and on multiple computers. You guys have had this issue before. Usually updating to latest theme fixes it though.

    July 21, 2015 at 8:11 am #476329
    Rikard

    Hey,

    Sound like something has been corrupted, could you try to overwrite the theme files with a fresh copy from your Themeforest account via FTP?
    http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

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