Viewing 2 posts - 1 through 2 (of 2 total)
-
Posts
-
Good day
I am able to only download the Default Demo Content but not any of the others and get the below error. I have not experienced this issue before. Please advise?
Download of files for demo One Page Portfolio Demo didn’t work!
You might want to try reloading the page and then try again.Thank you
TyroneHi Tyrone,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
Nikko
Viewing 2 posts - 1 through 2 (of 2 total)
- You must be logged in to reply to this topic.