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Hi.
I don´t find in the forum an answer for my problem. That´s why I write to you to this form because I don´t see any other way to contact you. The thing is that I have Enfold version 4.7.6.4 installed and when I try to update to the newest version (5.6.8) it doesn´t work well and mobile version crashes a lot.
Where can I find a repository of the different versions of Enfold so I can try them until I find a version that it works?
Item Purchase Code:
ad1ef9b1-9e38-4f42-b3f6-9f66a417e4b0Purchase Date:
2014-07-08 11:19:27 UTCThanks in advance.
Hey Lupa Creativa,
We don’t have a repository open to the public, to download the latest version please go to your Envato (Theme Forest) account.
You will not be able to automatically update version 4.7.6.4 because Envato changed how updates are done and your old version can’t do it.
To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
then you will see the Theme updated successfully message.
Best regards,
MikeAnd what if I want to install an older version than the latest one?
It´s a big step from enfold theme I have installed right now in my wordpress and I want to try other versions.
Thanks in advance.
Hi,
Are you using a child theme with any customized files like a header.php or footer.php
This is typically the top reason for errors after updating, if so try removing these.
Are you using a outdated PHP version like 5.6, WordPress now requires a minimum of v7.4
Have you tried disabling all of your plugins and/or customizations to isolate the conflict?
I imagine that your goal would be to get up to date and not be locked into a old version of the theme, so it would be a better use of time to find the error, considering there are 48 versions between 4.7.6.4 and now.
I recommend checking these steps and if you need further help finding the error on your site, please open a new thread from your support account and include a admin login and explain in detail what error you are seeing.
Please don’t reply to this email thread as it was created with our contact form and doesn’t go to our support channel, it will be easier for us to help you in our support channel, Thank you for your patience and understanding and we hope to help you get your site up-to-date.Best regards,
MikeFinally I was able to make it work.
There were two plugins that crashed mobile version.
Thanks for everything!
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