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  • September 7, 2017 at 5:31 pm #849164
    Samuel

    Hi,
    I am experimenting an odd behaviour regarding some of my contact forms. They content order info for clients to fill in and sometimes it delivers to our inbox emails and sometimes not. Randomly.
    I have tried with the forms that are working and duplicate them so as everything works the same and still not working.
    Why is that issue happening?
    Thanks in advance :)

    Private admin access and links to the form pages below.

    September 9, 2017 at 3:19 pm #849948
    Mike

    Hey Samuel,
    Have you tried disabling your plugins? If that resolves the issue, reactivate each one individually until you find the cause.
    When testing try the WP Mail Logging plugin to see if your site is sending the emails.
    Perhaps try using the WP SMTP plugin to have WordPress use SMTP instead of PHP mail.
    Here’s some more info: http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/

    Best regards,
    Mike

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