don`start the video on iphone11 - Support | Kriesi.at

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December 13, 2021 at 4:53 pm #1332604

1-springer
Participant

Alle Videos starten auf dem Desktop, mobile phones, tablets…
Außer auf dem Iphone Telefon.
Alle neuesten Updates sind gemacht.
Gruß Thorsten aus Bremen

December 13, 2021 at 5:48 pm #1332625

1-springer
Participant

Alle Videos starten auf dem Desktop, mobile phones, tablets…
Außer auf dem Iphone Telefon.
Alle neuesten Updates sind gemacht.
Gruß Thorsten aus Bremen

December 13, 2021 at 5:57 pm #1332630

Yigit
Keymaster

Hey,

Thanks for contacting us!

Which version of iphone are you using to test your site? I just checked your website on my iphone 7 and autoplay worked. I attached a screenshot in private content field below :)

Regards,
Yigit

December 13, 2021 at 6:10 pm #1332634

1-springer
Participant

iphone 11
in the middle are button to click to start

December 13, 2021 at 6:12 pm #1332635

1-springer
Participant

https://www.dropbox.com/s/n1nde1jzqe2hd4b/screenshot%20enterprise.jpg?dl=0
screenshot

December 13, 2021 at 6:13 pm #1332636

1-springer
Participant

All films don`t start automatically.

December 13, 2021 at 6:27 pm #1332638

1-springer
Participant

with some iphones it works now.
I made the video much larger.
why is that?

December 13, 2021 at 6:31 pm #1332639

Yigit
Keymaster

Hi,

I am not really sure but I think it could be related to the settings. Could you please refer to this post – https://www.igeeksblog.com/how-to-turn-off-autoplay-videos-on-iphone-ipad/ and make sure auto play is not disabled?

Regards,
Yigit
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Viewing 8 posts - 1 through 8 (of 8 total)

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